Current jobs related to Noc Specialist - Brampton - Rogers Communications
-
NOC Specialist
7 days ago
Brampton, Canada Rogers Communications Full timeOur Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that...
-
Noc Specialist
7 days ago
Brampton, Canada Rogers Communications Full timeOur Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month. We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved...
-
Noc Specialist
1 week ago
Brampton, Canada Rogers Communications Full timeOur Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month. We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved...
-
Noc Specialist
3 days ago
Brampton, Canada Rogers Communications Full timeAt Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most. Our rapidly...
-
IT Professionals
2 weeks ago
Brampton, Canada Supraits Full timeJoin Supra ITS: We Are Hiring PAN-India for Hybrid IT Roles at Our Atomic North Satellite Office in Chennai. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at...
-
IT Professionals
1 week ago
Brampton, Canada Supraits Full timeJoin Supra ITS: We Are Hiring PAN-India for Hybrid IT Roles at Our Atomic North Satellite Office in Chennai. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at...
-
IT Professionals
1 week ago
Brampton, Canada Supraits Full timeJoin Supra ITS: We Are Hiring PAN-India for Hybrid IT Roles at Our Atomic North Satellite Office in Chennai. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at...
-
Service Specialist
3 days ago
Brampton, Canada Rogers Communications Full time**Data Metering & Prepaid Services Core Operations - Service Specialist** As part of the Rogers Communications Network Management and Operations department, the incumbent will be responsible for implementing and integrating new services, features, nodes, software upgrades and maintaining associated nodes and Services. The position requires previous...
-
Brampton, Canada Supraits Full timeWe are hiring for onsite IT Roles at our Billawar Satellite Campus. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world‑class global delivery team at Atomic North. Satellite Campus Billawar, in...
-
Brampton, Canada Supraits Full timeWe are hiring for onsite IT Roles at our Billawar Satellite Campus. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world‑class global delivery team at Atomic North. Satellite Campus Billawar, in...
Noc Specialist
2 weeks ago
Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.
We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.
Come play a key role in building the future of innovation in Canada, Let’s make your possible.
Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
Rogers is seeking a **NOC Specialist, Core and Enterprise IP **responsible for the Tier 3 Operations located in the epicentre of Rogers Core Networks. Reporting to the Manager of the Enterprise and Core Data NOC at the Rogers Park Brampton Campus, the main job function includes Incident Management of network events affecting Rogers customers and services. This position requires working in a 24x7 work environment, and that background checks are required as a condition of employment.
**What you will be doing**:
- Analyzing complex incidents with advanced tools and cutting-edge technology
- Developing and mapping out service level diagnostic workflows for logic in automation
- Mapping out end to end service flows for detailed triage and diagnostics at an elevated troubleshooting thought process
- Provide Tier 3 centralized operations for Rogers Core Data networks and services supporting residential and business customers 24X7X365
- Working with advanced network telemetry to build KPI use cases for effective trend analysis
- Lead incidents to resolution collaborating directly with the appropriate internal/external support groups, ensuring all customer and Network MTTR's and SLA's are met
- Engaging in continuous improvement through change and incident forums
- Monitor change control activities to ensure all planned network events are transparent as possible to the end customer
- Requires holistic understanding of the Rogers network and a strong technical capability to assess impact to services and customers
- Execute the Network Notification process to ensure communication of all Critical, Severe, or Major network customer impacting events and threats to appropriate stakeholders
- Active on disaster recovery/pre-plan implementation and tabletop exercises
- Develop and document any department procedures needed for troubleshooting
**What you will bring**:
- Degree in Electronics/Telecommunications or equivalent academic qualification
- Experience in a Network Management environment is preferred including fault/performance management
- Understanding and experience in a break/fix environment with GPON/DOCSIS 3.1, MPLS, BGP, OSPF, IS-IS
- Comprehensive knowledge of servers, DNS, DHCP, and cloud computing with VMware
- Extensive knowledge of routing and switching in multi-vendor environments; Cisco, Juniper, and Alcatel
- Understanding of the fault/trouble management, notification and escalation processes is preferred
- Experience with wireless networks and security is an asset.
- Excellent communication, collaboration and interpersonal skills.
- Network programming experience using scripts, python, API’s is preferred
- Exceptional organization skills, PC literate & extensive knowledge of MS Office suite of collaboration tools
- Ability to thrive in a dynamic 24/7 environment
**Schedule**: Full time
**Shift**: Rotating
**Length of Contract**: Not Applicable (Regular Position)
**Work Location**:8200 Dixie Road (101), Brampton, ON
**Travel Requirements**: Up to 10%
**Posting Category/Function**:Technology & Engineering
**Requisition ID**: 280792
**Together, we'll make more possible, and these six shared values guide and define our work**:
- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment
Posting Notes: Digital & Technology
