Dispatcher/customer Service
4 days ago
Are you a highly organized and detail-oriented individual with excellent communication skills? Smith and Walters City Wide towing is seeking a dedicated Part-Time Tow Truck Dispatcher to join our team. As a dispatcher, you will play a crucial role in coordinating our tow truck operations and ensuring timely and efficient service to our customers.
**Key Responsibilities**:
- Receive and prioritize incoming service requests from customers.
- Dispatch tow trucks to various locations based on urgency and availability.
- Maintain clear and effective communication with drivers and customers.
- Monitor and track the status of tow trucks and service calls.
- Ensure accurate documentation of all dispatch activities.
- Provide exceptional customer service and support.
**Qualifications**:
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and make quick decisions under pressure.
- Proficiency in using dispatch software and other relevant tools.
- Availability to work flexible hours, including evenings, overnights and weekends.
- Previous experience in dispatching is required.
- Must have knowledge of various vehicles and equipment.
- Must have knowledge of the City of Thunder Bay and surrounding area.
**Job Type**: Part-time
Pay: $17.50-$20.00 per hour
**Benefits**:
- Extended health care
Work Location: In person
Expected start date: 2025-08-18
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Thunder Bay, Canada Smith & Walters City Wide Towing Full timeAre you a highly organized and detail-oriented individual with excellent communication skills? Smith and Walters City Wide towing is seeking a dedicated Part-Time Tow Truck Dispatcher to join our team. As a dispatcher, you will play a crucial role in coordinating our tow truck operations and ensuring timely and efficient service to our customers. **Key...
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