Operations Site Manager

**Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 31-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and snack products in Canada. Belvika uses its extensive experience in managing both manual processes and automated equipment to handle primary and secondary packaging of products for some of the world’s best known confectionary brands.

Belvika is currently seeking an **Operations Site Manager** **to manage a stand-alone facility. The Operations Site Manager will be located in Markham, Ontario. This position is ideal for an individual with a strong mix of leadership experience in a co-packaging or manufacturing environment, an ability to work with various systems and processes, and a desire to take on new challenges in a fast paced and exciting customer focused environment.
- Manage, Supervise & Coordinate the employees working within the operation of the facility
- Train & mentor staff to ensure policies, procedures and quality requirements are met
- Ensure production targets are being achieved while maintaining efficient use of staff resources
- Ensure all daily, weekly and monthly reports are being completed and KPIs are being reviewed in accordance to company requirements
- Develop and implement a continuous improvement program to support the company’s goals around improved costs and efficiencies
- Ensure that all reporting employees are completing their assigned duties while adhering to company policies and procedures.
- Enhance and develop policies, procedures and systems to meet the goals of the facility
- Work with VP, Operations to ensure the operation is within its operating budget
- Interact with client to develop and maintain a professional relationship
- Handle client enquiries and complaints in a professional and timely manner.
- Handle and discuss operational issues/problems with VP, Operations.
- Responsible for recruitment, hiring, disciplining (while using HR dept. support), terminations and performance evaluation of staff.
- Train/instruct newly hired staff (such as Planners, Inventory Personnel, etc) and monitor their progress
- Responsible for ensuring staff is accurately recording and completing of production, inventory, shipping documentation and lot code records.
- Manage day to day employee vacation and absence tracking with company staffing coordinator
- Ensure compliance of all Health & Safety Rules and Regulations, along with proper investigation and reporting of all property violations
- Ensure the staff maintain a clean and organized facility in accordance with Company standards.
- Ensure all staff are adhering to all Quality Standards, GMP and company policies and procedures.
- Ensure to maintain the overall facility site log books as required by the Company’s SOPs for various areas such as equipment, general maintenance, H&S, employee training, etc.
- All other duties as assigned by the Company.

**Education/Work experience requirements**:

- Minimum 5 years’ experience in a co-packaging or manufacturing facility in a leadership role, preferably in a CPG environment;
- Previous management experience;
- College equivalent or higher;
- Knowledge of production, distribution, inventory and supply chain practices.

**Key technical & **behavioural** competencies**:

- Previous experience with SAP or other ERP software systems considered an asset;
- Proficiency with Microsoft Office products such as Word and Excel;
- Strong strategic and critical thinking abilities;
- Customer focused with strong interpersonal skills;
- Reevaluating existing priorities and readjust priorities based on business demands
- Excellent verbal and written communication skills;
- Detail oriented;
- Ability to lead a dynamic team and increase overall performance.