Sales Associate

2 weeks ago

Edmonton, Canada MACKAGE Full time

**About MACKAGE**

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

**Sales Associate (Part-time)**

Reporting to the Store Manager, the **Sales Associate** provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

**What you’ll do**:

- Meet and exceed store sales, KPIs and personal target.
- Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
- Ensure proactive client engagement leveraging CRM and growing the clientele database.
- Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
- Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
- Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
- Act as a strong team player and always remain respectful to your team and customers.

**What you’ll need**:

- 1-2 years’ experience in a store environment.
- Luxury retail experience is a plus.
- Multilingual is a plus.
- Excellent customer service, sales and communication skills set.
- Problem-solving skills related to basic customer service.
- Model a positive attitude, professional appearance, and behavior.
- Good understanding to fashion trends (an asset).
- Experience in visual merchandizing (an asset).
- Knowledge of Microsoft Office Suite and POS operating systems.
- **Availability full-time or part-time.**

**We want to get to know you**

**Job Type**: Part-time

Work Location: In person

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