Junior Service Advisor

1 week ago


Woodbridge, Canada Coventry North Full time

International Auto Group (IAG) boast seven dealerships across the GTA which encompasses 10 legendary brands.

IAG is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career at **Coventry North Jaguar Land Rover as a Jr. Service Advisor**.

We are looking for an individual who is reliable, honest, organized, detail-oriented, and has a strong desire to succeed.

**Job Duties**:

- Meet/greet customers in person or on phone
- Arrange prompt and accurate diagnosis of reported problem
- Make best-value repair recommendations based upon nature of the problem
- Make recommendations for preventative maintenance
- Maintain documentation, including invoices, work orders, reports etc.
- Follow up progress of each repair order during the day, contact customers regarding changes in estimate or time promised
- Take 'ownership' and accepts accountability for delivering outstanding service levels, sales results customer service experiences
- Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage
- Adhere to all company policies, procedures and safety standards
- Additional duties as assigned
- Automotive Service Advisor experience or preferred experience in a similar role
- Ability to work as a part of a team in a fast paced environment
- Strong communication skills
- Ability to build lasting relationships
- Ability to multi task and work well under pressure
- Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
- Experience with PBS software is considered an asset
- Valid G class drivers license and a clean driving record

**We believe that our strongest resources is our team and we offer the following**:

- A Competitive Compensation Plan that is top of the market.
- Health and Dental Benefits Program.
- On going training and support.
- Career growth, opportunities for advancement
- A professional atmosphere, great working conditions, dynamic leadership
- A great place to work and grow into your career and income.

**This position is ideal for someone who has previous experience as a service appointment co-ordinator, service reception, mechanic’s apprentice, parts counter sales or similar positions and who is looking to move to the lucrative service advisor position.**

**Go to our website to see more about our company and the many reasons why you will want to work for us**

**We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest


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