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Junior Import/export Coordinator
3 weeks ago
Albatrans is an International Freight Forwarding company, specializing in the transportation of alcoholic beverages and non-alcoholic beverages, with global headquarters in Florence, Italy and offices in more than 20 countries around the world, including three in Canada - Toronto, Montreal and Vancouver.
Albatrans provides customers with superior global freight forwarding services. Our expertise combined with our longstanding relationships with the top ocean and air freight carriers mean goods are handled professionally and cargo space is available even in the most difficult market conditions. We are committed to offering competitive logistics support services to best meet all market needs.
Albatrans Canada is looking for an enthusiastic professional to join our Operations team, in either our Toronto, ON or St-Bruno-de-Montarville, QC office, in the role of Junior Import/Export Coordinator. Working alongside the Operations team, you will be responsible for the end-to-end process for the smooth flow of goods - receiving orders, coordinating shipments, completing documentation, invoicing, and billing customers.
**Duties and Responsibilities**:
- Partner with customers, vendors, and internal groups to build a solid working relationship
- Work with worldwide ocean shipments, including all geographies and multiple customers across the world
- Provide professional, prompt and efficient customer service to all clients
- Ensure files are completed and updated in accordance with corporate requirements
- Work diligently to ensure quotation deadlines and shipment requirements are met
- Monitor shipments and respond to inquiries from clients, in a timely manner
- Resolve client customer service issues promptly and professionally
- Support and manage ongoing vendor and partner relationships
- Provide the proper documentation that is required for the alcoholic beverage industry
- Partner with global offices as needed
- Other duties as assigned
- 1-2 years’ experience working at an international freight forwarding company **or**a diploma in International Transportation & Logistics, Supply Chain & Operations Management, Global Business Management, or similar programs
- CIFFA Certificate an asset
- Customer service mindset and ability to manage all stages of the shipping process
- Excellent English language communication skills (both oral and written)
- Preference for working in a dynamic, fast-paced team environment
- Proficiency in French an asset
- Must be legally authorized to work in Canada
**What we offer**:
- Competitive Compensation commensurate with experience
- Annual Performance Bonus
- Group Benefit Plan, including extended health care, dental and life insurance
- Group RRSP plan with company matching contributions
- Competitive vacation and personal time off policy
- An opportunity to make a difference
We value diversity and are an equal opportunity employer. We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
**Job Types**: Full-time, Permanent
Pay: $45,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you have a diploma in International Transportation & Logistics (or similar program) or a CIFA certificate?
- Do you have experience working at a freight forwarding company?
Work Location: Hybrid remote in Etobicoke, ON M8X 2W4
