Import/export Coordinator

11 hours ago

Etobicoke, Canada Albatrans Canada Inc. Full time

Albatrans is an International Freight Forwarding company, specializing in the transportation of alcoholic beverages and non-alcoholic beverages, with global headquarters in Florence, Italy and offices in more than 20 countries around the world, including two in Canada - Toronto and Montreal.

Albatrans provides customers with superior global freight forwarding services. Our expertise combined with our longstanding relationships with the top ocean and air freight carriers mean goods are handled professionally and cargo space is available even in the most difficult market conditions. We are committed to offering competitive logistics support services to best meet all market needs.

Albatrans Canada is hiring Want to join a team you'll love working with?

**Duties and Responsibilities**:

- Build and maintain strong relationships with customers, vendors, and internal teams.
- Collaborate with the commercial department to ensure all parties are aligned
- Work with worldwide ocean shipments, including all geographies and multiple customers across the world
- Provide professional, prompt and efficient customer service to all clients
- Ensure files are completed and updated in accordance with corporate requirements
- Monitor shipments and respond to inquiries from clients, in a timely manner
- Resolve client customer service issues promptly and professionally
- Support and manage ongoing vendor and partner relationships
- Provide the proper documentation that is required for the alcoholic beverage industry
- Partner with global offices as needed
- Other duties as assigned
- Minimum 2-3 years of experience in an international freight forwarding company
- Hands-on knowledge of ocean import and export procedures
- Experience in handling shipments of alcoholic beverages would be considered an asset
- Customer service mindset and ability to manage all stages of the shipping process
- Excellent English language communication skills (both oral and written)
- Preference for working in a dynamic, fast-paced team environment
- Strong interpersonal and communication skills
- Ability to work well under pressure and prioritize in a fast paced growth environment
- Must be legally authorized to work in Canada

**What we offer**:

- Salary range: $60,000-$65,000 per year
- Annual Performance Bonus
- Group Benefit Plan, including extended health care, dental and life insurance
- Group RRSP plan with company matching contributions
- Competitive vacation and personal time off policy
- An opportunity to make a difference

The position being advertised is for an existing vacancy.

Artificial intelligence will be used to screen, assess and/or select applicants.

We value diversity and are an equal opportunity employer. We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Application question(s):

- Do you have experience with ocean import and/or export procedures?

**Experience**:

- international freight forwarding : 2 years (required)

Work Location: Hybrid remote in Etobicoke, ON M8X 2W4

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