Service Advisor

4 days ago

Canmore, Canada OK Tire Canmore Full time

**Job Summary**
As part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required automotive services as well as sales and scheduling.

**Key Responsibilities**:

- **Front Desk**_
- Customer Service - ensure that all customers are greeted and welcomed to our shop, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner
- Pricing/Quotations - responsible for handling sales, providing competitive quotes on work, negotiating, writing up invoices
- Scheduling - coordinate all scheduling of mechanical work and repairs
- Invoicing - responsible for ensuring that all invoicing is accounted for and appropriate monies have been collected/processed
- Cash - handle all payment related transactions and ensure that till balances at day end
- Front Area - responsible for visual presentation of the front showroom area, making sure that current product is displayed and necessary cleaning/dusting of items
- **General**_
- Full-time position, 8 hours a day with a ½ hour unpaid break/lunch
- Employees must wear appropriate shirt/slacks as provided and ensure they are in a presentable condition (i.e. clean)

Follow all Health & Safety requirements

**Skills/Qualifications Required**:

- 2-3 years of automotive experience specifically relating to job costing, sales, invoicing, scheduling
- Able to take direction and complete tasks as assigned
- Willingness to learn
- Able to multi-task and handle multiple priorities on a daily basis
- Able to work independently as well as part of a team
- Physically capable of lifting and moving items up to +50 lbs
- Must be available to work full time, 5.5 days a week + overtime when required

**Job Types**: Full-time, Permanent

Pay: $22.49-$28.60 per hour

Expected hours: 44 per week

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Work Location: In person

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