Technical Analyst
2 weeks ago
Complete Technologies is looking for a Technical Analyst to join our team.
**This Position Entails**:
- Working on tickets assigned while collaborating with other staff and vendor support resources to resolve issues
- Installing equipment at client sites, and occasional on-site troubleshooting if remote support options are not available
- Auditing new and existing client environments
- Providing technical assistance and consultation to other members of our organization
- Accurate documentation
- Accurate time entry
- A passion for teamwork, continuing education, problem solving and exceptional customer service
- Proactively identifying issues and implementing solutions
**What you get**:
- Benefits: Group medical, vision care, paramedical, dental, and life insurance; Health/ Wellness Spending account
- 95% benefit cost covered by Complete Technologies
- 3 weeks paid vacation
- 5 paid sick days a year
- Birthday day off
- Casual dress
- Onsite parking is provided
**What you bring to the table**:
- Advanced knowledge of all currently supported Microsoft desktop operating systems, Microsoft Office, and Office 365
- Experience with VMware & HyperV
- Experience with Backup technologies
- Experience in installing, configuring, and administrating Microsoft Server operating systems and roles
- Ability to manage Active Directory, DNS and Group Policy
- Experience with basic networking, firewalls, policies and procedures
- Technical support experience, schooling, or equivalent
- Up to date on current IT trends
- Excellent English written and verbal communications skills
- Clean criminal record
- Reliable vehicle
**The job**:
- Full-time, permanent
- Salary: $20- $40 per hour
- Compensation will be commensurate with experience and ability
- 8-hour shift, 8AM - 5PM
- Monday to Friday
- On call - optional opt-in
**Experience**:
- 3 years (preferred) experience in a Systems Administration or Help Desk role
- Class 5 License (required)
**Job Types**: Full-time, Permanent
Pay: $20.00-$40.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Automobile allowance
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
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