Luxury Concierge

Condor Security is seeking an exceptional and driven individual to join our esteemed team as a **Luxury Concierge**. This is an unparalleled opportunity to work in a prestigious luxury condominium setting, providing top-tier concierge and security services to high-profile residents. As a member of Condor Security, you will contribute to creating a refined, secure, and welcoming environment while gaining invaluable professional development and training. At Condor Security, training is at the heart of everything we do. We are committed to providing our team with the tools, knowledge, and expertise necessary to excel in every aspect of their role, ensuring you are always supported and growing in your career. With competitive compensation and opportunities for career advancement, this is your chance to be part of one of the most reputable and well-compensated concierge, security, and hospitality teams in Toronto. **Why Choose Condor Security?** - **Core Value of Training**: We believe that continuous learning is key to success. Condor Security offers in-depth training and ongoing professional development, ensuring you have the skills and knowledge to thrive in your role. - **Career Advancement**: Opportunities for promotion based on performance, with room for long term career progression. - **Prestigious Environment**: Work in a luxury residential setting, providing exceptional service to high-profile individuals in a sophisticated atmosphere. - **Recognition & Rewards**: Be recognized through various employee recognition programs and gain access to ongoing training initiatives. - **Award-Winning Company**: Join an award-winning security provider that has been recognized by the Consumer Choice Award, Top Choice Awards, and Three Best Rated as one of Toronto’s top security companies. **Your Key Responsibilities**: - **Concierge & Administrative Services**: Provide exceptional front desk concierge services, ensuring the best guest experience. - **Resident Relations**: Cultivate a professional and courteous rapport with residents and guests, addressing their needs and concerns promptly. - **Security & Compliance**: Ensure adherence to property rules and regulations, maintaining a secure environment and upholding the highest standards of safety. - **Property Support**: Assist with property management duties and collaborate with contractors, staff, and external vendors to ensure smooth operations. - **Conflict Resolution & Communication**: Exhibit strong communication and conflict resolution skills to handle sensitive issues with discretion and professionalism. - **Ongoing Training**: Participate in regular training sessions to hone skills in emergency response, customer service excellence, and security procedures. - **Customer Service Skills**: A passion for providing first class service and creating memorable experiences for residents and guests. - **Proven Customer Service Experience**: Prior experience in concierge, hospitality, or high-end security environments is preferred. - **Professional**: A confident and personable demeanour with the ability to interact with a diverse range of individuals at a professional level. - **Multitasking Ability**: Capable of managing multiple tasks effectively while maintaining composure and delivering high-quality service. - **Ontario Security License**: A current and valid Ontario Security License is required. - **First Aid/CPR Certification**: Standard First Aid and Level "C" CPR certification is a strong asset. - **Flexibility & Availability**: Availability for both weekend and weekday shifts, with a minimum commitment of 30 hours per week for part-time roles. **Job Type**: - Full-Time or Part-Time (minimum commitment of 30 hours per week for part-time positions) **Location**: - Toronto, ON **Pay Range**: - $19.00 - $20.00 per hour **Schedule**: - Monday to Friday, Weekends Required Pay: $19.00-$20.00 per hour **Benefits**: - Extended health care Schedule: - Monday to Friday - Weekends as needed Work Location: In person