Agile Delivery Lead

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Agile Delivery Lead (Agile Coach)

**Agile Delivery Lead**

(Remote and on-site)

**Our Capital One Software Studio.**

Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.

**Working with us.**

How do we do things at Capital One? We listen — to our people, and to our customers. We change with the times, currently working remotely with plans to move to a flexible hybrid model (remote and/or in-office) in the future. A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.

At Capital One Canada the health and safety of our associates, customers and communities are our highest priorities and as a result, our offices are currently closed. When and how we transition from virtual to flexible hybrid will be guided by local government and health authority guidance.

We want our associates to have a voice, and we’re committed to diversity, inclusion and belonging. We give everyone a seat at the table, bringing together different perspectives, backgrounds and experiences to help challenge the status quo and create the best outcomes for everyone.

We’re focused on helping associates live well - physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness centres and discounts, to training and professional development programs - and much more - you’ll discover that Capital One is committed to helping you live your best life.

**A day in the life of a Capital One Agile Delivery Lead.**

Here are a few of the ways we’re helping people take control of their credit:

- Helping customers view and monitor their credit scores with Credit Keeper
- Enabling customers to view and edit their Personal Information directly in the Mobile App
- Providing customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check

We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together.

Want to learn more? Check out life at Capital One in the Software Studio

**Responsibilities**:

- Delivery
- Facilitate and improve the sprint and PI ceremonies
- Coaching Agile teams at various level of Agility maturity
- Ensures team(s) maintains focus on quality and continuous delivery
- Provides visibility into delivery targets, commitments and progress
- Understands and coaches the team on delivery controls/compliance to minimize operational/reputational risk
- Understands domain architecture and help teams to identify upstream/downstream dependencies and to
- Support the team in risk management
- Facilitates process to proactively identify impediments and resolves using network of peers and formal channels (including escalation if required)
- Coaching
- Integrates Agile & Lean principles into team practices and work products
- Partners with Product Owner and team on product vision, roadmaps, backlog refinement and prioritization
- Utilizes data driven feedback to identify areas of growth opportunity and works with team to continuously improve
- Innovates with practices and frameworks through experimentation to improve the team and their delivery
- Developing understanding and encouragement of team's engineering innovation and improvement (XP engineering practices, Dev Ops, etc.)
- Coaches the team to continuously improve collaboration and self-organization

**Basic Qualifications of Agile Delivery Leads**:

- Bachelor's Degree or diploma
- At least** 5** **years of experience as an** **Agile Coach or 6 years of experience as a Scrum Master or Agile delivery lead**
- ** CSM, A-CSM or CSP** certification
- Proven experience working with various stakeholders (able to teach Agile to different levels)
- Experience with** JIRA and Confluence**
- Energetic and self-motivated individuals

**Preferred Qualifications**:

- ICP-ATF and ICP-ACC certifications
- Project management experience
- Exposure to centralized Agile team He