Care Coordinator

2 days ago

Burlington, Canada Right at Home Full time

**Job description**

Do you want to be a long-term member of a caring Health Care team, have your voice heard, be respected for your personality and rewarded for the talent that you bring to the job? Do you want an employer who treats you like part of the family?

Right at Home is currently seeking a client-service driven person with unique administrative talent to fulfill a remote full-time Care Coordinator position.

Right at Home has been aiding older adults and people in need of extra help across the globe for 25 years through personalized in-home health, personal care and wellness services.

At Right at Home Canada, we look to create an exceptional experience for our clients and our caregivers alike, and we are seeking a special person to help us achieve this goal through their outgoing personality, administrative experience, organization, communication skills and passion for caring.

Our Care Coordinators are the heart of our organization, working hand-in-hand with our Care Planners to ensure clients and caregivers are happy and well supported.

You have professional experience and a firm understanding and love of health care delivery and dedicate your efforts to leading a team to providing an extremely high level of compassionate and professional care.

In addition, you are very detail oriented, excellent problem-solving skills and ability to think creatively.

You have a strong desire to work in a team environment, helping out wherever you can. You want to work with an employer who views you as family and are willing to give us your all in return.

Your role can be conducted from either our Right at Home Head Office in Burlington, Ontario, the home office in Cambridge or from your home-based office. The majority of our specialized contracts are currently in Ontario but we expect national expansion in the coming year. Where you sit is much less important than the impact you can make on our team through your warmth, professionalism, motivational personality and dedication to an exceptional experience

**Primary duties are Administrative and Client-Service related and include**:

- Answering our phones
- Scheduling using our Scheduling software (training provided)
- Payroll and Billing preparation
- Working with your Care Team to coordinate care
- Interfacing with our Caregivers to ensure smooth running of client schedules

**Our new addition has**:

- Home Care Industry scheduling experience
- High-energy, positive attitude
- Superstar personality
- Ability to work well in a team
- Ability to motivate your fellow personal care providers
- Exceptional communication skills, both in-person and on telephone
- Ability to multi-task
- High level of computer literacy
- Highly organized and detail-oriented
- Ability to work independently and make decisions with the support of your team
- Loves to schedule
- Can work at home / remotely successfully

We offer a competitive salary, paid training, educational opportunities and a chance to excel within a strong and supportive team environment.

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