Process Development Specialist

**About Us**

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

**Position Summary and Scope of Service**:
The Process Development Specialist plays a critical role in enhancing the efficiency and effectiveness of HR operations by identifying, analyzing, designing, and implementing streamlined processes and workflows. This position collaborates closely with HR team members to identify areas for
improvement, develop solutions, and drive change initiatives to support our strategic objectives

**Qualifications**:
Educational:

- Bachelor's degree in Human Resources, Business administration, or related field. Master's degree or professional certification (CPHR).
- Proven experience in process improvement, within a Human Resources or related function.
- Strong analytical skills with the ability to identify issues, analyze data, and develop solutions.
- Excellent project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
- Proficiency in process mapping and documentation tools (i.e. Visio)
- Knowledge of HRIS systems and experience with process automation.
- Certification in Lean Six Sigma and experience in process mapping (systems thinker)
- Extensive knowledge of HR departments and their functional areas.

Professional:

- Excellent communications skills, with the ability to collaborate effectively with colleagues at all

levels of the organization.
- Able to convey ideas clearly, listen actively to others, and articulate thoughts effectively.
- Ask probing questions to draw out detailed information about workflow processes, understanding the nuances of communication styles, and adapting one's own

communication approach to ensure clarity and comprehension among all team members.
- Able to synthesize and summarize complex information in a concise and understandable manner to facilitate efficient collaboration and decision-making.
- Strong attention to detail and commitment to delivering high-quality work.
- Strong background in Lean Six Sigma methodology and tools, with a proven track record of implementing process enhancements and achieving measurable results.
- Results oriented mind-set, a continuous improvement mindset, and a commitment to delivering measurable outcomes.
- Demonstrated proficiency in problem solving techniques.

Personal:

- Able to build sustainable relationships in a complex environment.
- Understands how different parts of the organization work together to achieve common goals.
- Recognizes the interdependence between various departments and processes and appreciated the value each function brings to the organizations success.
- Comprehensive understanding of the organizations goals, strategies, and how ones role contributes to the overall success of the business. Able to think strategically and align ones actions with the broader objectives of the organization

**Duties and Responsibilities**:
Duties include:

- Conduct comprehensive reviews and assessments of existing HR processes, identifying areas for improvement and optimization.
- Analyzing current processes, identifying root causes, develop innovative solutions, and drive process improvements.
- Analyze data, conducting process audits, and leading cross-functional teams to solve complex issues and optimize workflows.
- Implement Lean Six Sigma principles to streamline operations and increase efficiencies.
- Develop detailed process maps. Workflows, and standard operating procedures (SOP's) to document current processes and proposed enhancements.
- Collaborate with cross-functional teams to gather requirements, analyze data, and design solutions that align with business goals and objectives.
- Lead process improvement projects from inception to implementation, utilizing methodologies such as Lean Six Sigma to drive efficiency and effectiveness.
- Work closely with HR leadership to prioritize improvement opportunities and develop action plans to address identified gaps.
- Facilitate training sessions and workshops to educate HR employees on new processes and procedures, ensuring successful adoption and compliance.
- Monitor key performance indicators (KPI's).

**Working Conditions**:

- Considerable multi-tasking, extreme attention to detail required, and pressure to meet deadlines.
- Working hours can be irregular and extended due to meeting schedules and special events.
- High paced and deadline-driven.
- High level of responsibility for accuracy of work.
- Work efficiently with distractions and frequent interruptions.
- Working collaboratively and cross-departmental

The above information is intended to d