Outreach Worker

Position: Outreach Worker

Employer: Eastern Ottawa Resource Centre (EORC)

Part Time - 1 year contract (21 hours/week)

Schedule: Ability to work flexible hours, occasional weekends and evenings

**Salary**: $28.14 to $34.68 hourly

Location: Working in community

Become an essential member of the EORC team

Are you ready to have a positive impact on the lives of individuals of all ages in Ottawa’s east/south-east communities? We are looking for a reliable individual to join our team as an Outreach worker. If you thrive in a collaborative environment and enjoy contributing to a larger purpose, this is the perfect opportunity for you.

THE EASTERN OTTAWA RESOURCE CENTRE

Are you seeking an exciting and fulfilling job in a warm and vibrant environment? Do you have a strong desire to make a difference in your community? At the EORC, we are proud to be a team of passionate individuals from diverse backgrounds, professions, and life experiences, all working together towards a shared objective: to provide client-centered services that promote well-being and enhance the quality of life in the East Ottawa community and its surrounding areas. As an employer, the EORC values respect, collaboration, accountability, and compassion, upholding the highest standards of equity, diversity, and inclusion.

NATURE OF THE WORK

As an Outreach Worker, you will play a crucial role in connecting communities with essential services, resources, and support systems. Your primary responsibility will be to engage with individuals and groups who may be marginalized, underserved, or facing various challenges, and facilitate access to relevant programs, assistance, and information. This position requires a compassionate, resourceful, and empathetic individual who is dedicated to improving the well-being and empowerment of vulnerable populations.

RESPONSABILITIES
- Community Engagement: Actively engage with community members through outreach initiatives, events, workshops, and other platforms to build trust and establish relationships.
- Needs Assessment: Conduct comprehensive assessments to identify the needs, concerns, and priorities of individuals and communities, taking into account socio-economic, cultural, and other relevant factors.
- Resource Referral: Connect individuals and families with appropriate resources, services, and support networks, including but not limited to healthcare, housing, employment assistance, education, mental health, and substance abuse treatment.
- Advocacy: Advocate for the rights and interests of marginalized groups by raising awareness about systemic issues, collaborating with stakeholders, and participating in advocacy campaigns and initiatives.
- Education and Outreach: Conduct educational sessions, workshops, and presentations on relevant topics such as health promotion, financial literacy, life skills, and community resources to empower individuals and enhance their capacity for self-sufficiency.
- Documentation and Reporting: Maintain accurate and confidential records of client interactions, services provided, referrals made, and outcomes achieved, and submit regular reports as required by funding sources and organizational policies.
- Collaboration: Collaborate with internal staff, external partners, community organizations, government agencies, and other stakeholders to coordinate services, leverage resources.

WHAT WE WOULD LIKE TO FIND IN YOU
- Bachelor's degree in social work, psychology, sociology, public health, or a related field preferred. Relevant work experience may be considered in lieu of a degree.
- Previous experience in community outreach, social services, case management, or related fields is highly desirable.
- Strong interpersonal skills with the ability to effectively communicate, engage, and build rapport with individuals from diverse backgrounds.
- Empathy, compassion, and cultural competence in working with individuals facing various challenges, including poverty, homelessness, substance abuse, mental illness, etc.
- Knowledge of community resources, social service programs, and support networks available to assist individuals and families in need.
- Ability to work independently as well as collaboratively within a team, demonstrate flexibility, and adapt to changing priorities and environments.
- Proficiency in basic computer skills and documentation/reporting systems.
- Valid driver's license and access to reliable transportation may be required for certain positions.
- Fluency in oral and written communication skills in **English and French. French language skill is mandatory.**:

- **Driver's license and access to a vehicle is mandatory**

WHAT YOU WILL LIKE ABOUT US
- Atmosphere that promotes collaboration, exchanges, and inclusion.
- Access to free parking

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

Pay: $28.14-$34.68 per hour

Expected hours: 21 per week

**Benefits**:

- On-site parking

**Education**:

- Bachelor's Degree (preferre