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Inside Sales Representative

3 weeks ago

Kitchener, Canada Quadbridge Full time

**Who Are We**:
Quadbridge is a fast-growing North American IT solutions provider, helping thousands of businesses tackle complex challenges every day. By collaborating with top-tier technology providers, our team, and our customers, we’re building tomorrow’s solutions right now.

**Our Team**:
The #QuadSquad is a dynamic and passionate team with entrepreneurial DNA at our core. Teamwork is our driving force, and we know that success comes from the power of every voice. Join us in an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive.

**This Role**:
Quadbridge is looking for a new Inside Sales Representative to support the sales team. If you are someone who likes business relationships, looking to expand your network of customers and who likes to support a team, this position is for you

**Responsibilities**
- Provide support to Accounts Managers and their customers on a daily basis.
- Generate quotes, place sales orders, search for products, and work with suppliers to build configurations.
- Work with sales operations and services team to deliver products and services to customers efficiently.
- Build relationships with clients over the phone, attend conference calls and get familiar with accounts to create multiple level contacts.
- Put together Technology Solutions from the broadest selection of hardware, software, services in the industry.
- Work with current customers in order to understand their business to better educate them on the value of working with Quadbridge.
- Build, grow, and maintain positive relationships with your customers, driving a great customer service experience.
- Review customer backorder ETA and communicate delays and offer customers comparable solutions if available.
- Enter and update pipeline of assigned account managers as needed.
- Submit and manage deal registrations for customer opportunities.

**Requirements**:

- College degree (DEC) or equivalent.
- 2-4 year of relevant customer service experience with sales experience being a plus.
- Self-motivated, ambitious and interest in directly impacting the business.
- Passion for relationship building, creative problem-solving.
- A proactive, responsible approach to business with a strong attention to detail.
- Strong verbal and written communication skills in French and English due to customers outside Quebec.
- An analytical approach to the book of business.
- Ability to demonstrate resiliency in adverse situations.
- Natural curiosity and a desire to learn, grow and develop your skillset.
- Sales and prospecting experience.

**Why Quadbridge**:

- Competitive compensation package including bonuses.
- Phone allowance.
- Full health, dental and vision insurance.
- Life insurance including LTD and optional critical illness insurance.
- RRSP program.
- Company provided

**Hybrid Position 3 Days in office, 2 days' work from home**
- Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met._
- #LI-AB1_