Total Rewards Analyst

Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning
**We play by the following rules**:
We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
**Job Description**:
The Total Rewards Analyst will be responsible for researching, analyzing, evaluating and administering the company's compensation and rewards programs - including base pay/wage and short-term incentive program administration, market analysis, legislative compliance, and program review and optimization. This role dually supports general inquiries about the company's Human Resources Management System. It provides input into developing and optimizing reporting and analytics in the HRMS Business Intelligence tool. Reporting to the Manager, Total Rewards, the incumbent will also support other Total Rewards and Human Resources projects as required by business needs.
KEY PERFORMANCE METRICS
Employee engagement
Program communication and education
Program administration and maintenance
KEY ACCOUNTABILITIES
Functional
Administer compensation programs, including Indigo's quarterly and annual incentive plan administration and the annual wage and salary review process. Act as an administrator in the SecureSheet tool for the annual merit and bonus process.
Conduct supporting research, complete and submit market surveys, and conduct job evaluations and pay analyses.
Support the ongoing development of compensation programs; analyze results, interpret pay data, and develop recommendations to maintain market competitiveness.
Advise, counsel and educate HR colleagues on Indigo's Total Rewards policies, processes and programs.
Act as the first point of contact for compensation and rewards-related inquiries from business partners, providing advice and direction as required.
Participate in reviewing and updating Total Rewards plans and policies to ensure accuracy and validity. Own Total Rewards content on Our Indigo, working collaboratively with TR partners to review and update as required.
Provide support and training for employee inquiries related to the company's HR Management System, UKG.
Assist in the data management, maintenance, and administration of UKG.
Using the BI reporting tool in UKG, develop and optimize reporting and analytics capabilities that provide meaningful business data.
In collaboration with other Total Rewards team members, manage the Total Rewards Inbox and escalate employee and manager inquiries, if required.
Participate in HR/Total Rewards-related project initiatives as required
Perform other duties as required, including the preparation of ad hoc reports, dashboards and presentations
People
Develop positive and productive peer relationships
Work collaboratively and constructively with team and cross-functional partners
Support the Manager, Total Rewards and working effectively with other members of the HR team to achieve business goals
Support Total Rewards Team Members as required.
Cultural
Model Indigo's beliefs and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization
SCOPE
**Reports to**: Manager, Total Rewards
KEY RELATIONSHIPS
Human Resources
Finance
Payroll
Operations
External vendors & consultants

**Qualifications**:
Qualifications/Experience
Minimum 2+ years of Total Rewards experience
Bachelor's degree in Business Administration or a related field
Retail experience is an asset
Experience working with the administration of Total Rewards programs, including Tier 1 support and HRMS experience
Competencies / Skills / Attributes
Effective communication skills, including excellent written, oral and presentation abilities.
Demonstrated time management skills, including the ability to adhere to schedules and manage processes; the ability to organize and prioritize work to manage timelines and to meet defined deadlines in a fast-paced work environment
Strong proficiency using Microsoft Office products, with a fo