Parts Coordinator

2 weeks ago

Montréal, Canada Vertiv Group Corp Full time

**Job Summary**

Vertiv is hiring a Parts Coordinator in Montreal who will be responsible for inside sales and outside sales (possibly in addition to warehouse and order management in smaller offices). Person should have detailed technical knowledge and the opportunity to up-sell customers to higher value solutions. The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base. Bilingual English and French required.

**Responsibilities**
- Counter sales / Order processing - entering orders into database
- Phone calls / Inquiries. Assisting Local customer with identifying replacement parts and assemblies.
- Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
- Warehouse Duties - Shipping and Receiving materials and orders, Inventory control
- Other Duties as assigned

**Qualifications**
- Bi-lingual French fluent and English Fluent
- Excellent customer service skills
- Detail-oriented
- Ability to work and multi-task in a fast-paced environment
- Excellent communication skills, both written and verbal
- Good computer skills, understanding of Microsoft or equivalent.
- Knowledge of Oracle Systems is a plus.
- Parts Counter / Inside Sales, Warehousing, Inventory Management, HVAC a plus not required.

**Education**
- Diploma or relevant experience
- Technical or Trade School preferred

**Safety**
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Report all work related accidents or injuries within 24 hours to the appropriate personnel

**Physical Requirements**

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 45 pounds.

**_OUR CORE PRINCIPALS: _**_Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. _

**_OUR STRATEGIC PRIORITIES _**
- _Customer Focus _
- _Operational Excellence _
- _High-Performance Culture _
- _Innovation _
- _Financial Strength _

**_OUR BEHAVIORS _**
- _Own It _
- _Act With Urgency _
- _Foster a Customer-First Mindset _
- _Think Big and Execute _
- _Lead by Example _
- _Drive Continuous Improvement _
- _Learn and Seek Out Development

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