District Parts Sales
7 days ago
**Overview**
This position is the primary contact between the Suzuki dealer network and Suzuki Canada for all parts & accessory sales and service matters for assigned district. This position is to achieve parts and accessory sales goals while providing timely and positive aftersales service to the dealer network and address any parts and accessories inquiries.
This position reports directly to the Senior Vice President, Finance & Operations and works closely with both the Parts Department and Service Department and consults with the Dealer network on all Parts & Accessory sales and marketing issues related to the sale of Suzuki Parts & Accessories in the Canadian marketplace. The position has direct interaction with various internal departments in order to complete tasks in a productive and efficient manner. The position requires extensive travel through the province of Quebec and as needed to other assigned districts.
**Responsibilities**
- Provide Dealer Support and training on Suzuki Policies and Procedures
- Advise dealers on technical training and sales training available online for their staff to gain Suzuki specific product/service knowledge
- Assist in developing territory quarterly and annual parts, accessories and service marketing plans and sales targets.
- Implement special parts and/or accessory sales promotions and training programs
- Assist dealers in achieving efficient inventory levels, effective operating practices, and effective and profitable service departments.
- Achieve territory Parts & Accessory sales targets both retail and wholesale.
- Achieve Booking targets for Parts & Accessory products and programs
- Complete territory composite analysis
- Complete market analysis with each dealer
- Complete product quality reports as required
- Assist dealers as necessary to obtain needed parts, resolve product technical issues, and administer warranty policies and programs.
- Practice good Consumer relations and assist Customer Service in resolving customer issues
- Attend and support Corporate consumer shows and dealer meetings as required. This includes setting up shows and supporting event with booth coverage providing customer/dealer information.
- Submit weekly itineraries and dealer contact reports to head office. Reports should highlight competitor programs and policy updates
- Support dealer development and new dealer set-up as required by DSM and national office personnel
- Minimum College diploma and/or, provincial certification for motorcycle mechanics.
- Minimum 3 to 5 years of technical work experience with motorcycles. Additional experience with all-terrain vehicles, outboard motors, personal watercraft or small engines is an asset.
- Suzuki product knowledge is an asset. Product training will be provided.
- Parts inventory management experience is an asset
- Excellent verbal and written communication skills.
- Excellent understanding and use of Microsoft Office required.
- A valid driver’s license for cars, motorcycles and boats is a job requirement and is vital to perform job functions.
- Frequent overnight travel and occasional weekend travel is to be expected to cover your territory
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