Assistant Golf Professional

Thank you for your interest in continuing your career with Friday Harbour Resort. As you know our team is made up of exceptional colleagues, like yourself, who are passionate about delivering excellence. We are committed to providing you a workplace that recognizes talent and encourages and nurtures skills which allow colleagues to excel as a part of our Friday Harbour team.

Role Summary

The primary responsibility of the Assistant Golf Professional is to assist in providing golfers an exceptional experience. Additional responsibilities include assisting with leading golf operations and spearheading the development of The Nest’s instructional programs.

**Responsibilities**:

- Assist the Head Golf Professional with overseeing the Pro Shop and Golf Operations
- Assist with overseeing daily department operation, including start of shift briefings, daily assignments, tee times, and end of shift cash remittances
- Organize, promote and deliver effective instruction for members and guests ensuring that participant needs are identified
- Key departmental contributor for coaching, custom fitting and repairs and providing expert advice
- Accountable for maintaining the merchandise in the Pro Shop including the receipt, display and inventory control of items
- Responsible in assisting with the promotion and sales of merchandise in the Pro Shop
- Assist in the organization and execution of all club leagues, events and tournaments
- Prepare, attend and contribute to departmental and organizational meetings as required
- Assist with developing the facility’s reputation of consistently delivering high quality customer service
- Serve as an individual contributor and department role model by performing technical or functional job duties
- Coordinate tasks and work with other departments to ensure that the department runs efficiently
- Coach and counsel associates on work related concerns and issues to ensure satisfaction and productivity
- Maintain The Nest Golf standards and member satisfaction
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
- Adhere to all environmental policies and programs as required
- Other duties as assigned

**Requirements**:

- University degree or college diploma preferred in a related field
- Competence with ChronoGolf and Golf Genius considered an asset
- Private club experience considered an asset
- Member in good standing of the PGA of Canada
- Successfully completed Instructor of Intermediate Golfer Certificate or equivalent
- Competence in the rules of golf and handicapping
- Experience successfully coaching clients of different ages and skill levels, individual and groups
- High level of knowledge and expertise pertaining to the game of golf
- Smart Serve Certification
- Must possess excellent customer service skills
- Strong verbal and written communication skills
- Detail-oriented and works with a high degree of accuracy
- Ability to multi-task in a fast-paced environment
- Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions
- Must be able to work flexible hours including evenings, weekends and holidays
- Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance
- Stand, sit or walk for an extended period or for an entire shift
- Reach overhead and below the knees, including bending, twisting and pulling
- Move over sloping, uneven or slippery surfaces
- Significant exposure to varying weather conditions
- Will encounter obnoxious smell from waste water, gasoline and diesel fuels
- Will encounter hazardous materials, dangerous or toxic substances and chemicals
- May encounter excessive noise from boat engines and equipment
- Work area is located alongside deep water

Friday Harbour is an equal opportunity employer committed to hiring a diverse workforce. Friday Harbour is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.