Security Manager

5 days ago

Winnipeg, Canada Paladin Security Full time

Security Manager
**Position Overview**

The Security Manager is responsible for the overall leadership, training, discipline, and implementation of site-specific Standing Operating Procedures (SOPs). This position requires full ownership of scheduling and operational oversight on a 24/7 basis, ensuring all directives provided by the client are achieved promptly and effectively. The Security Manager also plays a key role in maintaining team morale, welfare, and performance standards across the site.

**Essential Job Functions**
- Ensure all services delivered by assigned staff align with client expectations, Paladin’s Code of Ethics, and company standards.
- Manage and respond to emergencies in a timely, professional, and effective manner.
- Ensure all security staff are fully trained and familiar with Post Orders and Standing Operating Procedures.
- Oversee and coordinate training for new and existing staff, including all company-mandated programs.
- Verify that all security personnel complete their onboarding and required training within the first month of employment.
- Ensure all guards are properly trained in report writing and documentation standards.
- Address and resolve on-site personnel issues through effective conflict resolution and internal investigations.
- Remain accessible to assist with emergency calls or site needs outside of standard working hours.
- Provide consistent monitoring and support to the site team to ensure operational excellence.
- Maintain appropriate staffing levels to ensure 24/7 security coverage of the site.
- Review, complete, and submit all required reports accurately and within the timelines defined by the client or company standards.
- Maintain comprehensive knowledge of site-specific SOPs, National Standards, and Post Orders.
- Demonstrate detailed operational knowledge of the site’s Fire Safety Plan.
- Conduct probationary and annual evaluations for all security personnel under supervision.
- Perform after-hours quality control checks to verify that security patrols and site coverage meet required standards.
- Ensure all team members maintain professional appearance and behavior in accordance with Post Orders and Paladin’s dress code policy.
- Confirm that the Security Desk maintains updated Occupational Health and Safety (OHS) manuals at all times.

**Required Skills and Qualifications**
- Minimum of two (2) years of experience in a front-line Security Management role within a medium to large organization.
- Post secondary education in law enforcement from a recognized institution or equivalent experience.
- Strong communication, organizational, and client service skills.
- Demonstrated leadership, including the ability to coach, mentor, and motivate team members.
- Proven ability to build and maintain effective working relationships with both internal colleagues and external clients.
- Commitment to teamwork, collaboration, and achieving shared objectives.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to work a full-time day shift (Monday to Friday) with flexibility to respond to urgent or after-hours incidents when required.

**Application Method

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