Clinic Receptionist

2 weeks ago

Calgary, Canada ATMA-Cena Psychedelic Healthcare Solutions Full time

**Join Our Team at ATMA CENA**
At ATMA CENA, we are transforming mental health care through innovative, client-centered approaches. Our licensed clinics provide safe, welcoming, and professional environments where individuals can access cutting-edge therapies to support their healing and well-being.

We are currently seeking a **Clinic Receptionist** to join our growing team. This role is the first point of contact for our clients and plays a key part in creating a warm, professional, and organized clinic experience. The Clinic Receptionist supports both clients and staff by managing front-desk operations, coordinating schedules, and ensuring smooth day-to-day clinic flow.

**Why Join ATMA CENA?**
- Be part of an innovative mental health clinic advancing psychedelic-assisted therapy.
- Work in a supportive, values-driven, and forward-thinking clinical environment.
- Opportunities for professional development and continued learning.

**Qualifications & Experience**

**Education**
- Minimum: High School Diploma.
- Preferred: Certificate, Diploma, or Bachelor's Degree in a related field such as Healthcare Administration, Business Administration, Psychology, or Public Health.

**Experience**
- Minimum of 2 years in healthcare administration, clinic reception, or related roles.
- Experience in mental health or community health settings strongly preferred.
- Familiarity with psychedelic-assisted therapy or related healthcare practices is an asset.

**Certifications & Training**
- Knowledge of healthcare compliance, privacy regulations, and clinic operations.
- Training in mental health or psychedelic-assisted therapy is beneficial.

**Key Responsibilities**

**Client & Patient Support**
- Greet and assist patients and visitors, providing a warm and professional front-line experience.
- Support patient intake, scheduling, chart creation, and data entry into the EMR (Jane).
- Maintain up-to-date and accurate patient records while ensuring confidentiality and compliance.

**Clinic & Staff Coordination**
- Coordinate staff schedules, appointments, and task delegation.
- Provide logístical and operational support to therapists, psychiatrists, nurses, and other healthcare professionals.
- Manage inventory, supply orders, and vendor coordination.

**Technology & Administration**
- Operate and provide basic support for electronic medical records and clinic systems (Jane EMR).
- Support billing processes, point-of-sale transactions, invoice processing, and financial documentation.
- Maintain clinic cleanliness, orderliness, and adherence to safety and regulatory standards.

**Operational Support**
- Ensure clinic workflow aligns with daily goals and the organization's mission.
- Assist with emergency preparedness protocols and staff training.
- Contribute to quality improvement and cost-efficiency initiatives.

**Key Skills & Attributes**
- Strong interpersonal, written, and verbal communication skills.
- Excellent organizational and time-management abilities.
- High attention to detail and accuracy.
- Proficient in EMR systems and office software.
- Ability to lift up to 50 lbs and support facility operations.
- Adaptable, proactive, and team-oriented.

**Job Type**: Casual

Pay: $18.00-$24.00 per hour

Expected hours: 5 - 20 per week

**Benefits**:

- Flexible schedule
- On-site parking

Work Location: In person

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