Call Center

7 days ago

Ottawa, Canada U-Haul Full time

**Location**:
3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada

U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.

**U-Haul offers its Reservation Agents**:

- Paid holidays, vacation, and sick days
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan if eligible.
- Discounts on Dell computers, hotels, and more

**Reservation Agent Responsibilities**:

- Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservation
- Assist in controlling rental equipment inventories within the assigned marketing company geographic area
- Update, review, and audit inventory reports
- Answer customer inquiries
- Assist centers and dealers with reservations and additional tasks
- Schedule U-Box routes for customers in local area
- Other duties as assigned

**Minimum Qualifications**:

- High School Diploma or equivalent
- Customer service experience

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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