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Partner Account Manager
3 weeks ago
Partner Account Manager
Company Overview
Block 64 is a software development and IT services company delivering elegant solutions to some of the most enduring business problems. Our products have been market tested and are currently deployed in large enterprise organizations globally.
We are about to take it to the next level and need your help to achieve our goal of becoming a leading IT asset management and IT assessment solutions provider. We are a savvy team of industry vets who like to have a little fun in the office but are also serious about customer service and helping our business customers modernize their IT infrastructure while reducing risk and saving money.
Role Summary
Are you an experienced B2B Account Manager or Business Development professional with a keen interest in technology? Our growing team based in Toronto is expanding globally, and we are looking for service-minded and technically savvy people to activate our existing and emerging partnerships. In this role, you will be responsible for managing the overall partner relationship from the introduction to activation.
About the Position
- This is a full-time position based in our Liberty Village office in Toronto
- Competitive salary based on experience and relevant skills plus additional incentive-based earnings
- Full health benefits after 90 days
- RSP matching program after 90 days
- Additional company holidays in addition to earned vacation days
- Casual work environment, dog-friendly office
- Flexible working options including home-based or remote work depending on role
- May require attendance to web/phone meetings outside of regular business hours as our partners are globally
- No international travel is required as all partner meetings will be phone/web-based
- No cold calling; all partners are existing or warm introductions
**Responsibilities**:
- Proactively contact current and prospective (warm leads) Block 64 partners in an assigned region or vertical including Americas, Europe, Asia, Australia/New Zealand
- Communicate the Block 64 partner value proposition to current and prospective partners across various market segments and geographic regions
- Create partner proposals, respond to partner RFI’s, answer product positioning questions etc.
- Ability to create and execute an onboarding process for partners for rapid success
- Provide partners with product demonstrations on the Block 64 solution
- Work with Partners to establish program goals, develop management scorecards
- Track key partner onboarding KPI’s, report trends, identify opportunities and support improvement plans
- Create and execute partner campaigns that result in revenue growth
- Create regular partner cadence with each of the regional partners in QBR format
- Develop, track and report scorecard metrics to management
- Contribute to the overall partner development program including strategy and tactical execution plans
Success Measures
- Revenue generated within the assigned region
- Revenue generated per Partner
- Partner acquisition, activation, and churn rates
- Partner satisfaction survey
Required Skills & Experience
- 3+ years of B2B sales and/or business development experience in the technology industry (software, SaaS, cloud services)
- Ability to promote and execute a co-selling motion with partners
- Ability to create, nurture and sustain partner relationships at a senior level
- Ability to work with partners around the globe with keen sensitivity to local cultural and business practices
