Appointment Coordinator

5 days ago

Vancouver, Canada Dilawri Group of Companies - BC Region Full time

Looking for a great opportunity to work in Canada's largest Automotive Group?

**Vancouver Honda **is currently looking to fill the position of an **Appointment Coordinator**.

**ESSENTIAL DUTIES**:

- Field phone calls for customers making appointments
- Enter appointments into system, check for open recalls, campaigns and history of vehicles then add to appointment
- Enter appointment into XTIME prior to vehicle arriving at the dealership
- Check Special Order Parts list and call customers to make appointments
- Call all no-show customers and reschedule appointments
- Forward repair orders for proper dispatch to shop
- Take care of the Service Loaner Fleet, ensure vehicles are clean and gassed before going out to customers and make sure they get inspected and signed off on before they go out and on their return, ensure daily service loaner log form is completed
- Call customers from special OP code lists
- Supervise R plates
- Call customers from open recall/campaign lists
- Greet customers when Service Advisors are busy
- Fill in for Service Advisors when they are absent
- Other duties as assigned by management

**All successful applicants must possess the following qualities**:

- Have excellent verbal and written communication skills
- Be extremely organized
- Pay close attention to detail
- Be self-motivated
- Ability to work independently and as a team

**Dilawri Group of Companies** is Canada’s largest automotive group with 72 franchised dealerships representing 30 automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, and British Columbia. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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