Recruitment & Campus Visit Coordinator

**Overview**
A strong customer service and sales role, primarily responsible for planning and overseeing on-campus recruitment events, coordinating the campus visit program, and leading the Student Ambassador contact centre, and campus visit program to help meet department yearly goals. Evening (2-3 evenings weekly September through May) and weekend work will be required.

**Responsibilities**

**Campus Visits**
- Responsible for the coordination and development of effective Open Houses (fall and winter), Preview Days, Program-specific events, and other internal recruitment visit events.
- Responsible for ensuring group and individual campus visits are planned and executed effectively.
- Train Ambrose students to give tours to prospective students and their families.
- Work with the Recruitment & Admissions/Financial Aid Assistant to coordinate planning and follow-up for visits.
- Set clear annual targets for campus visits.
- Responsible for campus visits bookings in JRM.

**Recruitment**
- Hire and train part-time student workers to represent Ambrose.
- Liaise with faculty and Manager on training and goals.
- Schedule student ambassadors to accomplish the contact center’s weekly and monthly contact goals while developing a schedule benchmark for future operations based on enrolment needs.
- Supervise the student ambassadors daily:

- Motivate student workers to achieve personal and team goals.
- Produce reports based on ambassadors weekly completed actions.
- Recruit a group of 15-20 volunteer ambassadors to assist with other on-campus events and youth group events as required (primarily on-campus events).
- Responsible for recruitment and training this group at the beginning of each semester.
- Develop inquiry communication (e.g. texting, phone) plan in coordination with the Manager at the beginning of each semester, and report on inquiries each month.

**Qualifications**

**Education and Experience**
- Bachelor’s degree required
- Minimum 2 years’ experience in a post-secondary recruitment and admissions office.

**Skills**
- Event planning and project management
- Supervisory and training ability
- Strong IT and administrative skills (Microsoft Office, CRM tools like JRM)
- Excellent interpersonal, verbal, and written communication skills
- Ability to interact with diverse groups
- Strong organizational and time management abilities
- Creative, adaptable, and able to handle a dynamic workload
- Commitment to confidentiality and professional integrity

**Personal Characteristics**
- Be in agreement with the Ambrose mission and doctrinal statements
- Must have a quality of spirit that will be reflected in a growing relationship with God and interpersonal relationships
- High energy level that is reflected in good work habits and sound work ethic
- Able to maintain confidentiality
- Proven ability to provide supervision
- Positive, approachable and friendly disposition
- Sensitivity and ability to work with a diversity of people and cultural groups
- Excellent verbal, written, and problem-solving skills
- Excellent organizational and time management skills
- Innovative, with an ability to bring new ideas to the team
- Adaptable and able to function effectively in a busy and challenging work environment
- Possess the highest standards of personal integrity, a strong work ethic and an optimistic outlook

**Additional Information**
- Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to govern the conduct of their work in accordance therewith.
- Employment is contingent upon satisfactory background criminal check and academic transcripts.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

**Job Types**: Full-time, Fixed term contract
Contract length: 12-18 months

Work Location: In person