Receptionist/administration

1 week ago

Scarborough, Canada Total Health Physio Full time

**Organization Description**

**Total Health Physio in Scarborough has offered the highest standard of evidence-based patient care since 2012. Our team of diverse professionals include Chiropractors, Registered Physiotherapists, Massage Therapists and Kinesiologists. Each of which are highly knowledgeable in the treatments of sports-related injuries, workplace injuries, motor vehicle accidents, postoperative rehabilitation and chronic every day physical limitations. We are committed to delivering quality patient care through our team’s competent leadership, collaborative decision-making, and precise strategy in healthcare delivery. Our multidisciplinary clinic offers a wide-range of services including physiotherapy, acupuncture, sport therapy, orthotics, shockwave therapy, chiropractic, and massage therapy.**

**Total Health Physio’s mission is to treat the person and not merely the symptoms. We strive to help individuals regain function and further improve overall quality of life. We achieve this through the careful curation of personalized treatment plans, gaining a holistic understanding of one’s condition, and detailing their partnership with us on their road to recovery.**

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**Job Description**:
Position Title

We are seeking to hire someone to fill a 1 year maternity leave position with the potential for extension/full time role after the 1 year maternity leave is complete.

We are seeking a highly motivated receptionist to join our team. In this position, you will be responsible for general administrative duties including but not limited to greeting patients, booking appointments, extended health insurance billing, and overseeing efficient patient flow.
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Main Responsibilities
- Complete daily patient check-in and COVID-19 screening
- Respond to inquiries via phone, serving patients in a timely manner and preparing detailed messages for clinicians
- Arrange scheduling of patient appointments with various clinicians
- Complete accurate extended health insurance billing for paramedical services and medical items
- Communicate with extended health insurance companies regarding patient policies and benefits
- Maintain confidentiality and organization of patient medical and insurance records
- Registration and updating patient information (i.e, Treatment Informed Consents, Assignment of Benefits, etc.)
- Document printing, photocopying, scanning and faxing

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Requirements and Qualifications
- Experience in administrative duties and/or customer service
- Experience in electronic medical records preferred (i.e Universal, Oscar)
- Proficient in computer skills including Microsoft Office (Word, PowerPoint, Excel)

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**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $18.00-$20.00 per hour

Additional pay:

- Bonus pay

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

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