Manager, Technical Services

Technical Services Manager at Thermëa spa village

We have taken the spa experience and transformed it into a wellness village. Thermëa spa village is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home.

**It takes a village, join us.**

When you work at Thermëa spa village, you are not just gaining a job—you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

**We are seeking a passionate Technical Services Manager in Whitby, Ontario to join our village.**

Find your place at Thermëa spa village.

***What we stand for**

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermëa spa village. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village.

**What we need**

Reporting to the Director of Technical Services, the incumbent will be responsible for ensuring that the standards and procedures necessary for the maintenance and repair of the spa's facilities and equipment are in place and adhered to, in order to provide a safe and secure site for our clients to enjoy a unique experience.

**What you’ll do**

**Management Activities: planning, organization and control**
- Collaborate in the development and implementation of a maintenance activity model;
- Ensure the execution and control of work related to the preventive and corrective maintenance of the building's equipment and systems;
- Ensure the monitoring and computerized follow-up of the operating conditions of the various systems;
- Ensure compliance with the various codes, laws, standards and norms applicable to the environment, buildings and equipment;
- Supervise, control and coordinate the work of subcontractors or external suppliers in accordance with established standards;
- Respsonible for the recruitment of personnel for the department and ensure an effective onboarding and training period;
- Ensure all departmental standard operating procedures, protocols and regulations are adhered to at all times;
- Participates in the performance evaluations of personnel;
- Establish work schedules according to needs and in compliance with labour policies and standards;
- Ensures that the work environment is safe and that health and safety policies, procedures and standards are followed by staff and contracted vendors;
- Collaborate with the Director of Technical Services on budget estimates for building and grounds operations and maintenance;
- Recommend and implement measures to improve building energy performance;
- Effectively manage the procurement of replacement parts, chemicals and other supplies;
- Manage the storage of furniture and equipment in warehouses, garages and attics;
- Perform additional related duties as required.

**Profile needed**

**What is the profile needed in order to be successful in this position**
- College diploma (DEC) in building mechanics, asset management or other related discipline;
- Minimum of 3 years experience in a management position within a building maintenance team or related experience;
- Manual and technical work skills;
- Good organizational skills;
- Ability to mobilize and develop efficient teams;
- Sense of challenge, perseverance and resistance to stress;
- CPO certified or prior experience with pools an asset;
- Familiarity with Public Health regulations and protocols an asset.

**When**

You will work approximately 44 hours per week, but on occasion you will be required to work in excess of 44 hours in order to meet business demands. You will be required to work a flexible schedule which at times will include days, evenings, weekends and holidays as determined by the departments needs.

**What**

The salary is based on the pay scale and benefits in effect at Thermëa spa village.

**How**

Send us your resumé and cover letter by clicking ‘Apply’ below.