Sales Manager

**Job description**

**Position Available: Sales Manager**

**Reporting To: General Manager**

**Address: 20 Caroline St. South, Hamilton, ON L8P 0B1**

We are looking for a proactive and results-oriented Sales Manager to represent the hotel's services and facilities to potential clients and customers, playing a key role in ensuring exceptional guest experiences and driving financial success. Your Role will include the following;
**Duties and Responsibilities**
- Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
- Achieve goals as assigned.
- Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
- Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
- Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
- Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
- Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce weekly, monthly and yearly sales-related reports and sales forecasts for assigned area of responsibility.
- Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
- Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
- Interact with outside contacts:

- Guests - to ensure their total satisfaction
- Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business
- Other contacts as needed (Professional organizations, community groups)
- May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
- Perform other duties as assigned.
- May serve as “manager on duty” as required.

**ACCOUNTABILITY**

This job is a sales professional with established sales goals.

**Qualifications / Requirements**

You may be required at times to work nights, weekends and/or holidays as well as support other departments of the hotel such as Front Office, and Food & Beverage as required. Manager on Duty responsibilities, at times, will also be required.

In return we’ll give you a competitive financial and benefits package that will include healthcare, dental, vision, disability and life insurance support. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Please get in touch and tell us how you could bring your individual skills to our hotel.

**Apply...**

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability-related accommodation to participate in the recruitment process.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

**Experience**:

- Senior Sales Management: 5 years (required)
- Hotel Sales: 2 years (preferred)
- Hospitality: 2 years (required)

**Language**:

- English (required)

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

**Experience**:

- Travel Sales: 2 years (preferred)
- Hospitality: 2 years (required)
- Senior Sales Management: 5 years (required)

Work Location: In person