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Licensing Officer

2 weeks ago

Winnipeg, Canada Insurance Council of Manitoba Full time

The Insurance Council of Manitoba recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Insurance Council of Manitoba supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities). Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

**, REPORTING and SALARY**

**Reporting**: Direct Report of the Director, Licensing
**Salary range**: $43,900.00 - $59,400.00
**Hours**:Monday - Friday 8:30am - 4:30pm (1 hour lunch)
**Location**: 466 - 167 Lombard Avenue, Winnipeg, MB R3B 0T6
**Hybrid Work Environment Available following probationary period**

**SKILL REQUIREMENTS**
- Strong team player with the ability to collaborate effectively with colleagues
- Excellent time management skills with a proven ability to meet deadlines and manage individual tasks
- Pays great attention to detail and accuracy; well organized
- Conveys good work ethic and attributes
- Extremely punctual and dependable
- Able to communicate clearly, concisely and professionally in writing and orally
- Self-motivating and able to manage multiple priorities
- Able to calmly diffuse situations in a professional manner
- Ability to multi-task without derailing concentration on any specific task
- Good typing skills
- Stays on task and interacts positively with people
- Able to maintain strict confidentiality

**RESPONSIBILITIES**

**Process Licence Applications adhering to Compliance Requirements**
- **Additional Occupations**:Analyze the licensing file when an additional occupation is brought forward determining if review by Council is required and a condition imposed on the licence.
- **Confidentiality**:Maintain confidential client files according to Insurance Council of Manitoba policies.

**Licence Holder Support**
- **Licence Renewal Support**:Provide substantial support to licence holders who are having difficulties with or have questions pertaining to renewing their licence.
- **Website Information**:Direct stakeholders to the ICM website to provide information and guidance, walk through user guides if and as required.

**Support the Licensing Department**
- **Relief and Coverage**:Provide relief to Receptionist/Examination Coordinator and Administrative Assistant with regard to licensing duties.
- **Support the Administrative Assistant**:Provide support for the Administrative Assistant in their absence.
- **Project Completion**:Complete projects, including annual audits, in a timely fashion at the direction of the Department Manager/Director.
- **Follow-up on Files**:Perform follow-up activities resulting from licensing meetings, as well as other duties at the direction of the Department Manager/Director.
- **Participation in advancement of system**:Provide ideas for system and process improvements to the Department Manager/Director.
- **Participate in System Development meetings**:Participate in Norima meetings as required and give feedback by way of testing the system in specific licensing areas.

**Licence Holder Requirements**
- **E&O Terminations**:Review disqualified E&O files and assist with sending out formal disqualified letters.

**Stakeholder Management**
- **Liaison**:Communication with other insurance councils for non-resident licensing, verification and confirmation.
- **Other Duties**: Perform other duties at the direction of the Department Manager/Director.

**EDUCATION AND KNOWLEDGE REQUIREMENTS**
- High School diploma and post-secondary education in Business Administration
- At least 3 years’ experience in a professional office environment
- Preferred: One years’ experience in a related field
- Proficient with a PC Computer system
- Proficient in MS Office; Excel, Word, and Outlook
- Working knowledge of proprietary office systems
- Working knowledge of common use office equipment
- A basic working knowledge of the Insurance Act and regulations is considered an asset
- Preference to persons who have worked in a regulatory environment involving consumer protection

**SPECIAL REQUIREMENTS**
- Must pass a criminal record check and be legally entitled to work in Canada

**Job Types**: Full-time, Permanent

Pay: $43,900.00-$59,400.00 per year

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Location**:

- Winnipeg, MB R3B 0T6 (preferred)

Work Location: In person

Application deadline: 2025-02-06