Assistant Manager, Park Royal Swim

**Who we are**

We are a fast-growing leader in children's programming who offer high-quality bike and swim lessons across North America.

**Our mission**

We inspire kids to believe in themselves.

**Why you'll love working at Pedalheads**

**Growth**

Pedalheads has 170+ locations in 40+ cities with 2000+ amazing staff who get to teach 70,000+ children every year. Pedalheads has grown more than 50% over the past 2 years while maintaining a “love what you do” culture with considerable flexibility and opportunity for professional growth.

**Culture**

Our people consistently attribute their love of working at Pedalheads to the culture and team. We're all about creating a supportive, energizing team environment with fun, friendly and driven people.

**Opportunity**

We are passionate about developing our people and teams to their highest potential, with a high value on trust and empowerment. Our progressive, collaborative culture and ambitious North American expansion plans translate into all kinds of career growth and development opportunities.

**Purpose**

By teaching fundamental skills, building confidence and igniting their sense of adventure, we can forever impact the life of a child. Pedalheads also offers a generous bursary program and give back program through annual social giving, and we are continuously working on meaningful ways to make communities better for having us there.

**The Role**

Our Assistant Manager, Park Royal, Swim has a passion for mentoring and training Instructors and Lesson Supervisors while communicating with customers and addressing their concerns. Your time will be divided between supervising and supporting the Facility Manager (Park Royal) to ensure safe, successful program operations.

**Your Responsibilities**

In addition to sharing your ideas on how we can grow, learn and build in this role, you'll also be:

- Mentors and provides tips, tricks, and instructing advice to staff
- Collaborates with the Manager, Facility
- Supervises, instructs, and is responsible for the facility, staff, and programming
- Enhances the quality of instruction by increasing the instructors' knowledge on teaching techniques and overall program knowledge. Reinforces Pedalheads Swim's advanced teaching methodologies
- Provides effective, professional customer service and is familiar with all Pedalheads programs. Provides information to the public in a polite and helpful manner
- Monitors staff job performance
- Monitors and ensures program and safety standards are being followed
- Helps coordinate the staffing and scheduling of instructors
- Performs Instructor and Lesson Supervisor duties as required
- Ensures classes start and end on time and that progressive evaluations are being completed on all students
- Reports, updates, and advises the Manager, Facility of customer feedback, facility concerns, and program activities
- Always maintains facility cleanliness and security and ensures the pool is properly maintained and abides by Health Regulations. Performs minor chemical adjustments to the pool as needed

**Skills, Knowledge and Experience**
- Lifesaving Society Swim Instructor
- Lifesaving Society National Lifeguard - Pool
- Standard First Aid with CPR-C
- Experience delivering training
- Experience teaching children
- Lifesaving Society Instructor (recommended, not required)

**PAY AND PERKS **(add for salaried roles)**
- Salary and profit share package commensurate with your attributes. Finding the perfect person for this job is very important to us and we recognize the value in that;
- Personalized benefits through our health and wellness program;
- Retirement benefits - RRSP matching program; (for US take out RRSP)
- We offer above average vacation entitlement to enjoy over the rest of the year, including an annual paid holiday closure;
- Annual professional development allowance;
- Support, including some paid time, for community responsibility/volunteering;
- Annual staff trip/retreat for planning and year end celebrations. Previous trips include Mexico, Tucson and Las Vegas;
- Growth and advancement.

**APPLICATION PROCESS**
- Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that our programs are enriched by the presence of many voices from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities._