Aquatic Shift Leader

**Posting ID**: 22-81

Aquatic Shift Leader

Permanent, Full-time - 40 hours per week

$53,144.00 - $66,414.40 / annum

This position has been deemed safety sensitive by the employer and as such

At the City of Leduc, our mission is People. Building. Community. We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect, and Leadership guide our conduct and contribute to a healthy culture. We strive to offer the best aquatic experience, including the best lessons, safest swims, and cleanest facilities. If you would like to work as part of a progressive organization and enjoy a fast-paced environment, then this may be the opportunity for you.

We are currently recruiting for a full-time, permanent Aquatic Shift Leader at our Leduc Recreation Centre.

**About the Opportunity**:
Reporting to the Aquatic Operations Coordinator, the Aquatic Shift Leader is responsible for ensuring the effective, efficient, and safe operation of our aquatic facilities. As part of the aquatic supervisory group, this position will contribute to the success of the team by leaning into our values of building trust and staying curious. The Aquatic Shift Leader is knowledgeable about our facility and continually seeks opportunities for improvement within our operation. They work closely with our aquatic team to ensure high-quality service delivery and support the ongoing development of our staff.

**Responsibilities include, but are not limited to**:
Support/mentor lifeguards and assistant lifeguards on and off the pool deck, acting as an additional support resource and point of escalation
Lead and develop staff, including facilitating new lifeguard/assistant lifeguard orientations, providing ongoing mentorship and training
Supervise and provide relevant, and timely, feedback to aquatic staff
Conduct lifeguard evaluations and facilitate annual performance appraisals
Plan and lead a variety of team training opportunities
Ensure safety for aquatics patrons and staff by recognizing and responding to first aid and other emergencies as well as implementing and following facility policies, procedures, and provincial legislation
Complete daily operational checks, mechanical tasks, water tests, monitor water quality and conduct filtration maintenance by following established operational and maintenance guidelines of the facility
Ensure a high standard of cleanliness is maintained
Teach a wide variety of swim programs and lifeguarding, as required
Conduct employee interviews and assist Aquatic Coordinators with hiring decisions
Ensure excellent customer service is being provided in a safe and enjoyable atmosphere
Monitor staffing levels to ensure ongoing quality of program service delivery and alter shifts or call-in staff as required to ensure service level expectations are maintained
Complete administrative duties such as inventory, purchases, research, customer follow-ups, and related assignments, as required
Perform other related duties and responsibilities, as required

**Qualifications**:
Grade 12 diploma
A minimum of 2 years of aquatic experience
Experience supervising/leading a team, including coaching, mentoring, and motivating others
A positive and energetic personality who makes work meaningful and fun while inspiring the team to deliver results
A passion for aquatic program delivery and for developing people
Strong interpersonal skills with the ability to work both independently and collaboratively within a team
Excellent verbal communication skills with a proven commitment to customer service
Independent decision-making, problem-solving, and analytical skills
Excellent organizational and time management skills
Ability to thrive in a fast-paced environment by multi-tasking and efficiently prioritizing workload
A commitment to ongoing learning and skill development, including the ability to complete monthly fitness and knowledge skills tests, attend all required training and in-service sessions, and complete additional courses or certifications as required
Knowledge of Risk Management and Occupational Health and Safety practices
Ability to work evenings and weekends
Must be willing to provide a current Child Intervention Check and Criminal Records Check - vulnerable sector

**Certifications**:
**The following certifications are required for this position**:
Red Cross Water Safety Instructor (WSI) combined with a minimum of one year of teaching experience with this certification
Red Cross Lifeguard (RC LG) or National Lifeguard (NL) certification
Standard First Aid or Aquatic Emergency Care (AEC)
AARFP Pool Operator Level 1 and 2

The following certifications or courses are considered assets for this position:
Lifesaving Instructor (LSI) or Assistant Lifeguard Instructor (ALGI) certification
AFLCA - Aquatic Specialization
Red Cross Lifeguard Instructor (LGI) or National Lifeguard Instructor (NLI) certification

**Shift**:
This position follows a 16-week shift rotation as outlined below, with 4-week ti