Bdc Representative

2 days ago

Brampton, Canada Mercedes-Benz Brampton Full time

Mercedes-Benz Brampton is looking to add a **BDC** Representative** to join their team in Brampton.

The **Business Development Centre (BDC) Representative **works with our dealership's Service department to deliver high-quality customer service and assist our customers with their inquiries and needs.

The **BDC** Representatives** help turn customer's concerns and reminders into appointments, and inbound calls into being a part of the Mercedes-Benz Brampton business. Our** BDC Representatives** are a valuable asset to our dealership

**_ We are seeking a highly motivated individual who will be responsible for effectively handling database leads and creating appointments for our Sales and Service team._**

Mercedes-Benz Brampton is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Compensation Structure**: Base Annual Salary + Commission.

**Why Join HG**:

- A solid foundation of customers from over 60 years of business.
- An incredible opportunity for advancement within HG.
- RRSP Match & an Employee Assistance Program.
- Health & dental insurance plus a health care spending amount.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A management team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work, more time for you and family.
- A fun place to work

**Job Duties**:

- Make 80-100 outbound calls each day to follow up and ensure customers satisfaction with their visit.
- Handling incoming calls.
- Handle inbound/outbound calls for appointment reminders, campaigns, recalls and internet opportunities.
- Following up on customer inquiries.
- Handle database leads and create appointments for the Sales and/or Service Department.
- Following up with past customers in the database.
- Other duties as required.

**What We Look For**:

- Must have excellent communication skills (good verbal skills and a clear speaking voice).
- Prior experience in a customer service role is required.
- Must be comfortable with computers and technology systems.
- Strong record of customer satisfaction results.
- Team-oriented individual.
- Strong time management skills.
- Must have the drive and desire to meet production goals and expectations.
- Call center experience would be considered an asset.
- Experience in a dealership would be considered an asset.
- Works well in a team environment.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

  • Bdc Representative

    1 week ago

    Brampton, Canada The Humberview Group Full time

    Mayfield Ford Lincoln is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC)**works with our dealership's Sales department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn online leads into appointments, and...

  • Bdc Representative

    7 days ago

    Brampton, Canada The Humberview Group Full time

    Mercedes-Benz Brampton is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC) **works with our dealership's Service department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn customer's concerns and reminders...

  • Bdc Representative

    2 weeks ago

    Brampton, Canada The Humberview Group Full time

    Mercedes-Benz Brampton is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC)**works with our dealership's Service department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn online leads into appointments, and...

  • Service Bdc Representative

    4 days ago

    Brampton, Canada Humberview Group Full time

    Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further!_ The Humberview Group is currently looking for **Service BDC Representatives** to add to one of our locations in Brampton. The **Business Development Centre (BDC) Representative **works with our...

  • Bdc Sales Representative

    1 week ago

    Brampton, Canada Performance Auto Group Full time

    **Drive for Excellence** Since 2015 **AutoPlanet Brampton** has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed...

  • Bdc Specialist

    4 days ago

    Brampton, Canada Policaro Group Full time

    **Accelerate Your Career!** Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a **BDC Specialist** to join our high-performance team! **Why Join Us?** At **Policaro Group**, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence,...

  • Bdc Service Representative

    1 week ago

    Brampton, Canada Performance Auto Group Full time

    **Drive for Excellence** **Kia of Brampton** is the number one Kia dealership in Ontario and we offer a personalized guest experience to everyone who walks through our doors. With access to over 300 new and high quality pre-owned vehicles we have one of the largest Kia inventories. **Kia of Brampton** is looking for a **BDC Service Representative **to join...

  • Bdc Service Representative

    1 week ago

    Brampton, Canada Performance Auto Group Full time

    **Drive for Excellence** **Here’s what you’ll deliver**: - Schedule service and maintenance retention appointments. - Utilize dealership call scripts for all inbound and outbound service calls. - Schedule, log, and confirm appointments with customers and achieve daily/weekly/monthly goals - Update the CRM with information regarding all verbal...

  • Bdc Specialist

    2 weeks ago

    Brampton, Canada Policaro Group Full time

    Policaro Group is an exclusive luxury automotive retailer with locations through out the GTA and Southern Ontario. The Group is a recipient of one of Canada’s Best Managed Companies in 2024 for the third consecutive year. We are currently the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and Volvo. Our...

  • BDC Specialist

    1 day ago

    Brampton, ON LS X, Canada Policaro Group Full time $60,000 - $80,000 per year

    Policaro Group is an exclusive luxury automotive retailer with locations through out the GTA and Southern Ontario. The Group is a recipient of one of Canada's Best Managed Companies in 2024 for the third consecutive year. We are currently the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and Volvo.Our...