Customer Success, Onboarding
2 weeks ago
We are seeking a Customer Success, Onboarding to join Collage HR in Toronto. Our mission at Collage is to empower Canadians to do their best work. We achieve this by reimagining the way businesses manage HR, payroll, and benefits. Our revolutionary platform automates HR administration, enabling our clients to focus on doing the meaningful work they set out to do. Who are we? Collage is a team of self-starters with curious minds. Behind our diverse backgrounds and skillsets is the common drive to push the envelope and figure out how to make things better, for our clients, for each other, and for ourselves. We believe in empowering our own people to do their best work by giving our team the right resources and support to thrive. We are, collectively, building the future of HR in Canada. Learn more about us at collage.co. Collage is a People Corporation company. - _ **The Customer Success, Onboarding will**: - Building individualized project plans for each client by assessing needs and goals. - Providing in-depth training on Collage platform tools and features via video and phone. - Working to ensure maximum activation of new Collage clients. - Connecting across the organization to resolve questions and issues, providing a great customer experience. - Providing excellent customer service along with HR technology support and guidance. **T**o be successful **as a** **Customer Success, Onboarding** with Collage HR, you will need**: - 2+ years of SaaS implementation and / or customer service experience. - High energy and a strong desire to achieve top results with a charismatic, positive, "can do" attitude both virtually and in person. - A curiosity for and love of technology and the ability to pick up and teach new tools quickly. - High degree of ownership and commitment, taking pride in a job well done. - High level of organization and attention to detail. - Excellent communication and writing skills. - Strong Microsoft Office and Excel skills. - Bachelor’s Degree or equivalent. A few of our tools: MAC O/S, Google Workspace, Asana, Slack, 1password, Intercom, Zoom, and of course, Collage. **- Bilingualism in English and in French **What's in it for you**: - Learn by working alongside our experts - Extended health care and dental benefits - A retirement savings plan with company contributions - A suite of Health & Wellness offerings - Mental Health programs and support for you and your family - Assistance for the completion of industry designations - Competitive compensation At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
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Customer Success Specialist, Onboarding
6 days ago
Toronto, Canada Collage Full timeWe are seeking a Customer Success Specialist, Onboarding to join our Collage team, offering flexibility in location. Our Customer Success Specialist, Onboarding plays a crucial role in the client journey. Your deep knowledge of the Collage platform paired with your thoughtful needs analysis shapes the client experience from the day they say YES to Collage!...
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Customer Success Specialist, Onboarding
2 weeks ago
Toronto, Canada People Corporation Full timeWe are seeking a **Customer Success Specialist, Onboarding** to join our Collage team, offering flexibility in location. Our Customer Success Specialist, Onboarding plays a crucial role in the client journey. Your deep knowledge of the Collage platform paired with your thoughtful needs analysis shapes the client experience from the day they say YES to...
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Onboarding & Customer Success Specialist
3 weeks ago
Toronto, Canada Riverside Full timeA growing tech company in Toronto is seeking a Customer Enablement Specialist to enhance customer satisfaction. You will conduct onboarding sessions, educate customers on new features, and create valuable training materials. Ideal candidates have a background in customer success within a SaaS environment. This full-time role directly influences customer...
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Onboarding & Customer Success Specialist
3 weeks ago
Toronto, Canada Riverside Full timeA growing tech company in Toronto is seeking a Customer Enablement Specialist to enhance customer satisfaction. You will conduct onboarding sessions, educate customers on new features, and create valuable training materials. Ideal candidates have a background in customer success within a SaaS environment. This full-time role directly influences customer...
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Head of Customer Success
3 weeks ago
Toronto, Canada Loop Full timeA leading FinTech startup in Toronto is seeking a Head of Customer Success to enhance customer experience journey. This role involves leading onboarding, support, and account management while directly engaging with clients. The ideal candidate has over 5 years in customer success, strong operational management experience, and excellent communication skills....
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Head of Customer Success
3 weeks ago
Toronto, Canada Loop Full timeA leading FinTech startup in Toronto is seeking a Head of Customer Success to enhance customer experience journey. This role involves leading onboarding, support, and account management while directly engaging with clients. The ideal candidate has over 5 years in customer success, strong operational management experience, and excellent communication skills....
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Head of Customer Success
3 weeks ago
Toronto, Canada Loop Full timeA leading FinTech startup in Toronto is seeking a Head of Customer Success to enhance customer experience journey. This role involves leading onboarding, support, and account management while directly engaging with clients. The ideal candidate has over 5 years in customer success, strong operational management experience, and excellent communication skills....
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Head of Customer Success
5 days ago
Toronto, Canada Loop Full timeA leading FinTech startup in Toronto is seeking a Head of Customer Success to enhance customer experience journey. This role involves leading onboarding, support, and account management while directly engaging with clients. The ideal candidate has over 5 years in customer success, strong operational management experience, and excellent communication skills....
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Onboarding Manager
6 days ago
Toronto, Canada The Value Builder System Full time**At** **The Value Builder System, our goal is to change the world for the better.** Today, small business owners work their entire lives only to earn pennies on the dollar when they sell their business. Our mission is to make a positive difference for one million small business owners by the year 2030. **What You’ll Do**: (Job Description**)** - As the...
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Customer Onboarding Manager
6 days ago
Toronto, Canada EcoVadis Full timeCompany Description - Work smart, have fun and make an impact!_ **Our purpose is to guide all companies toward a sustainable world.** EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give...
