Hospitality Supervisor

5 days ago

Whistler, Canada Provisions Whistler Full time

**WHO WE ARE**:
Provisions is an all-day neighbourhood cafe in the heart of the village offering a variety of take away items and dine-in service, featuring a full espresso bar, freshly baked goods, breakfast sandwiches, made-to-order sandwiches and salads, slow-roasted rotisserie chicken and a selection of seasonal sides.

**Who you are**:
The FOH Lead Team Member,**_ _**in collaboration with the Store Manager, will work closely with the leadership team to drive service each day and inspire team members to work together and hold one another accountable to the brand standards. The Lead Team Member is responsible for offering warm hospitality to our guests and employees and is expected to have expert level knowledge of all Front of House stations, including Barista, Cashier, Food Runner and bar Support.

**What you'll do**:

- Work with a sense of urgency and attention to detail at all times
- Effectively communicate with all FOH and BOH team members throughout service
- Interact with genuine hospitality when speaking to vendors and guests and cultivate relationships with regulars
- Ensure excellent maintenance of the dining room as well as storage areas and shared FOH/BOH spaces in the facility
- Get the store ready for daily service, including set-up of all stations; and for breakdown of all stations and deep cleaning at the end of the service
- Understand proper steps of service and consistently executes them with efficiency and grace while maintaining a sense of urgency throughout the service
- Demonstrate expertise on all things espresso, including dialing in, pulling a perfect shot consistently, latte art skills, cleaning and shutting down espresso station at the end of the service
- Responsible for menu updates in digital systems including daily updates of item counts
- Demonstrate an understanding of enlightened sales techniques and seeks opportunities to inform guests about additional offerings (pastry, breads, rotisserie chicken, and other to-go items)
- Guide guests through relevant allergies/restrictions with awareness of possible and impossible accommodations
- Stays up to date on all menu changes and demonstrates extensive knowledge of the preparation of menu items, coffee beverages and wine. Shares this knowledge with the team, both during service and during per-shift meetings
- Demonstrates deep knowledge of Health Department standards

**What we need from you**:

- 1+ years of experience in kitchens and/or service in a restaurant
- Food Handlers License
- Serving it Right an asset
- Problem-solving and delegation skills
- Strong verbal and written communication skills, ideally in two or more languages
- Able to accommodate a flexible schedule
- Able to stand for long periods of time
- Able to lift 50 pounds

  • Reservations Supervisor

    7 days ago

    Whistler, Canada Nita Lake Lodge Resort & Spa Full time

    **Join Our Team as a Reservations Supervisor!** We’re looking for an organized, detail-oriented **Reservations Supervisor** to lead our reservations team. In this role, you’ll oversee the day-to-day operations of the reservations department, ensuring accurate and timely bookings, resolving guest inquiries, and supporting our team members. If you’re...

  • Bar Supervisor

    2 weeks ago

    Whistler, Canada Balam Restaurant Full time

    **Join Our Team as a Bar Supervisor at Balam Restaurant!** Balam Restaurant is on the hunt for a skilled, passionate Bar Supervisor to lead our bar operations and help create amazing guest experiences. We’re looking for someone with strong leadership skills, a deep love for cocktails, wine, and beer, and a dedication to top-notch service. If you’re all...

  • Front Office Supervisor

    7 days ago

    Whistler, Canada Nita Lake Lodge Full time

    _Nita Lake Lodge opened in January 2008 and is a true mountain retreat. We strive to achieve our mission of 'delivering a luxury mountain lifestyle experience and provide unique and memorable moments for our guests who are at the heart of our business'. Set in Whistler Creekside on the shores of Nita Lake, the Lodge offers guests a mountain resort experience...

  • Banquet Supervisor

    2 weeks ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **Start Your**Journey With Us** **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are...

  • Property Services Supervisor

    5 days ago

    Whistler, Canada Whistler Platinum Full time

    **Property Services Supervisor** - Full Time, Year-Round_ Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management, and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond,...

  • Property Services Supervisor

    5 days ago

    Whistler, Canada Whistler Platinum Full time

    **Property Services Supervisor**: - Full Time, Year-Round_ Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management, and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond,...

  • Front Desk Supervisor

    2 weeks ago

    Whistler, Canada Delta Whistler Village Suites by Marriott Full time

    **Live Fully at Marriott International - #1 Leader in Hospitality** At **Marriott International**, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. **Delta Hotels Whistler Village Suites **located at **4308 Main St**, **Whistler, British Columbia, Canada, V8E 1A9 **is hiring...

  • Guest Service Supervisor

    3 days ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **Start Your **Journey With Us** **WESTIN** - At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are...

  • Loss Prevention Supervisor

    2 weeks ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **The Impact You’ll Make**: Our Quality Keepers know that the countless small details end up making a big impression on our customers. It’s their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company. Our Loss Prevention Supervisor is responsible to safeguard the hotel...

  • Chef de Partie

    3 days ago

    Whistler, Canada Westmont Hospitality Group Full time

    **PURPOSE** The Chef de Partie is serving in a supervisorial role under the primary direction of the Executive Chef and/or Sous Chefs when Executive Chef/Sous Chef is absent they are in command of the line service staff. The Chef De Partie ensures the successful daily operations of the culinary team. Overseeing the service aspect of food production, they...