Aquatics Customer Service Representative

19 hours ago

Blue Mountains, Canada Blue Mountain Resort Full time

Year Round
**WHAT'S IN IT FOR ME?**
- Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations
- Alterra Mountain Passes for your family;
- Discounts on Blue Mountain Lift tickets for friends and family;
- Free skating;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more

**HOURLY RATE: $18.00/hour**

**FULL TIME HOURS**

**STARTING: DECEMBER 17, 2025**

The incumbent is a member of the Frontline Aquatics team. The Aquatics Customer Service Representative exemplifies our cultural of creating revolutionary guest experiences and contributes positively toward uniting the team around purpose and fun. This purpose of this role is to hold responsibility for customer service, operating the point-of-sale system, receiving monies, and selling tuck shop items.

**WHAT**WILL I BE DOING?**
- Check customers into facility issuing wrist bands, locks and keys, and towels.
- Cash handling and accountability for all monies.
- Maintain good public relations and satisfied guests.
- Answer phones and assist guests in a professional and friendly manner.
- Maintain a clean and presentable work area at all times.
- Operate Jonas software to ring customer in, book swimming lessons, book birthday parties, enter season pass holders.
- Inventory tracking when required.
- Offer product knowledge of swimming programs and lessons being offered to customers.
- Registration of participants in swimming lessons, parties, and events.
- Maintain a clean facility at all times including performing cleaning duties of entrance ways, lobby, multi purpose, first aid and change rooms.

**WHAT DO WE NEED FROM YOU?**
- High school diploma or equivalent.
- Previous customer service experience required.
- Standard First Aid and CPR 'C' preferred.
- Must be able to work effectively as part of a team.
- Must be able to communicate effectively with all ages.

**AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE**

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

  • Supervisor, Aquatics

    19 hours ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** - Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! - Alterra Mountain Passes for your family; - Discounts on Blue Mountain Lift tickets for friends and family; - Free skating; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels; - Retail savings...

  • Supervisor, Aquatics

    7 hours ago

    The Blue Mountains, Ontario, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal)WHAT'S IN IT FOR ME?Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinationsAlterra Mountain Passes for your family;Discounts on Blue Mountain Lift tickets for friends and family;Free skating;Staff priced meals &Starbucks treats;Staff room rates at all our hotels;Retail savings at Burton, The North Face,...

  • Supervisor, Aquatics

    15 hours ago

    Blue Mountains, ON, Canada Blue Mountain Full time

    Seasonal (Seasonal)WHAT'S IN IT FOR ME? Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinationsAlterra Mountain Passes for your family;Discounts on Blue Mountain Lift tickets for friends and family;Free skating;Staff priced meals &Starbucks treats;Staff room rates at all our hotels;Retail savings at Burton, The North...

  • Aquatic Instructor

    6 days ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Access to purchase one 5x7 Pass for $1; share with a friend - 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon...

  • Plunge! Customer Service Representative

    7 days ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Occasional **WHAT’S IN IT FOR ME?** Resort Perks: - Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more! **WHAT **WILL...

  • Sales Representative

    3 days ago

    Blue Mountains, Canada Van Dolder's Custom Exteriors Full time

    **Join The Home Team** Van Dolder’s Custom Exteriors is looking for a dynamic and highly motivated individual to join our growing team as a Sales Representative. This position is based out of our Collingwood showroom, but services customers throughout Grey, Bruce and Simcoe counties. **About You** - Have experience in exterior product sales (windows,...

  • Guest Services Representative

    7 days ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** - Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! - Alterra Mountain Passes for your family; - Discounts on Blue Mountain Lift tickets for friends and family; - Free skating; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels; - Retail savings...

  • Guest Services Representative

    6 days ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; Retail savings at Burton, Columbia, The North Face, Red Devil, Columbia, Lifted,...

  • Cashier/customer Service

    1 week ago

    Blue Mountains, Canada Alpine Ski Club Full time

    As the **Cashier** you will work as a front-line ambassador welcoming our members and their guests with a high standard of service delivery. You are a resourceful, organized and positive individual who will process financial transactions for the club. This is a seasonal position. **Responsibilities**: - Process transactions accurately and efficiently at...

  • Guest Services Representative

    2 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Discounts on Blue Mountain Lift tickets. - Free rentals; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels;Retail savings at...