Customer Service Representative, Revenue

7 days ago

London, Canada City of London Full time

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.

The City of London wants you to #JOIN THE TEAM. Visit our career webpage to learn more about London and the Top Reasons to work for the City of London.

**Title**:Customer Service Representative, Revenue**:

- Job Close Date: Oct 03, 2025

**File Number**:

- 2898**Employee Group**:

- Local 101**Service Area**:

- Finance Supports**Division**:

- Financial Services**Job Type**:

- Full-Time Temporary (up to 1 year)**# of Openings**:
1

**Summary of Duties**:
Reports through the Senior Customer Service Representative - Revenue or Senior Cashier to the Manager II, Customer Service and Assessment or the Supervisor of Taxation and Revenue. Provides information to the public concerning property taxes and related legislation. Receives and processes payments.

**Work Performed**:

- Receives and responds to public inquires relating to property taxes at the tax counter, by telephone, or in written form.
- Informs the public about legislation changes, rebate programs and appeal procedures.
- Receives, records and deposits all revenues due to the Corporation.
- Processes tax payment stubs and cheques through automated payment processor in order to generate batch summaries, tapes for mainframe update and related records. Ensures accuracy of data processed.
- Maintains daily record of revenues received and ensures that cash and cheques reconcile to documents.
- Controls and files receipts.
- Provides back-up to the Senior Cashier as required.
- Researches tax accounts requiring special attention, i.e. cheques do not match remittances, account paid twice.
- Provides clerical assistance in the issuing of tax bills and receipts for tax payments.
- Assists in the processing of tax payments received in person, by mail, or by agencies including post-dated cheques during installment period.
- Completes standard form letters as required.
- Assists Data Entry Transfer Clerk and Tax Certificate Clerk as required.

**Qualifications**:
One year of a two year Community College Business Administration Diploma.

**Experience**:
One to two years' related experience.

**Specialized Training & Licenses**:
**Skills and abilities in the following areas are necessary**:

- Unit 1 of the Municipal Tax Administration Program.

**Compensation & Other Information**:
$42,504 - $62,227 (Level 7)

This posting is for one (1) temporary full-time up to 1 year position.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.

Work Arrangement: On-site. Subject to change in accordance with business requirements.

**Police Record Check**:
**As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

  • Customer Service Representative

    2 weeks ago

    London, Canada City of London Full time

    **Summary of Duties** Reports through the Senior Customer Service Representative - Revenue or Senior Cashier to the Manager of Customer and Assessment Services or the Supervisor of Taxation and Revenue. Provides information to the public concerning property taxes and related legislation. Receives and processes payments. **Work Performed** Receives and...

  • Customer Service Representative

    2 weeks ago

    London, Ontario, Canada Enterprise Holdings Full time

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Customer Service Representative

    4 days ago

    London, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    8 hours ago

    London, Canada City of London Full time

    **Summary of Duties** Reporting to the Coordinator of the area, the Customer Service Representative, Building Services provides administrative support and customer service for the acceptance, processing and issuance of building permits, as well as operational support to Building, Plumbing and Code Compliance inspectors and Public Property Compliance, and...

  • Customer Service Representative

    2 weeks ago

    London, Canada Integrated Digital Solutions Full time

    **GENERAL ACCOUNTABILITY**: The Customer Service Representative responsibilities include receiving emergency and non-emergency calls from clients and vendors, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members for service calls. Customer Service Representative should have good judgment skills and the...

  • Customer Service Representative, Building

    5 days ago

    London, Canada City of London Full time

    The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London...

  • Customer Service Representative

    2 weeks ago

    London, Canada U-Haul Full time

    **Location**: 745 & 783 York St, London, Ontario N5W 2S6 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be...

  • Customer Service Representative

    11 hours ago

    London, Canada Collision Repair Experts London Full time

    _**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team!**_ Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. **Duties**: Greets customers upon intake and delivery of vehicles Inspects vehicles for accident related and prior...

  • Customer Service Representative

    2 weeks ago

    London, Canada SHAMIR CANADA Full time

    **Position**: Customer Service Representative **Location**: London, ON The Customer Service Representative processes new orders and handles customer inquires with patience, courtesy and professionalism to ensure customer satisfaction. The Customer Service team and sales group will work as a team to deliver quality products and services. **Duration**:...

  • Customer Service Representative

    7 days ago

    London, Canada U-Haul Full time

    **Location**: 112 Clarke Rd, London, Ontario N5W5E1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...