Service Team

**Love to ski or snowboard? Want to spend your winter surrounded by stunning BC scenery, great snow, and even better people?** At Sasquatch Mountain Resort, we offer more than just a job—we create inclusive experiences, united by adventure and empowered by community. Whether you're chasing powder, building your resume, or discovering life in the mountains, this is your chance to be part of something special.

Located in the Douglas Range of the Fraser Valley—just an hour from Chilliwack and Abbotsford, and two hours from Vancouver—Sasquatch is a hidden gem known for its family-friendly vibe, deep snow, and mínimal lift lines. We may be small, but our 37 diverse runs, epic powder bowls, and breathtaking views make a big impact.

Every day here is different. You’ll work across departments, learn what makes a resort run, and grow alongside a supportive, passionate team. Whether it’s your first time away from home, a stop on your journey, or the beginning of a career in the mountains - **Sasquatch is where you belong.**

**Join our team for the 2025/26 season and become part of the Sasquatch community.**

**Anticipated Start Date**: December 1, 2025

**Perks of the Job - Winter 2025/26**
- **Free season pass** plus complimentary and discounted lift tickets for friends & family
- **Staff discounts** on food, gear, rentals, repairs & lessons
- **Affordable staff housing** with weekly shuttle service to town
- **Free access** to Tube Park and ski/snowboard lessons (as available)

**Job Summary**

As a member of our Service team, you play a key role in welcoming guests and ensuring their dining experience is smooth, enjoyable, and memorable. From seating guests to taking orders and processing payments, you’ll contribute to daily operations across all of our food outlets throughout the resort. At Sasquatch Mountain Resort, we create an inclusive experience, united by adventure and empowered by community. Whether you're serving a table of hungry skiers or helping a guest decide on the perfect après snack, your energy and attention to detail help define their day.

**Job Specifications**
- **
Wage**: Based on experience
- ** Schedule**: Full-time, including weekends and holidays
- ** Skill Level**: Entry Level
- ** Reports To**: Inside Operations Supervisor

**Responsibilities**:

- Greet and seat guests warmly and efficiently
- Take food and beverage orders and relay them accurately to kitchen and bar
- Serve meals and drinks with attention to timing and presentation
- Provide menu knowledge and make recommendations
- Handle payments, perform daily cash outs, and maintain accurate records
- Maintain clean and organized service stations and dining areas
- Monitor guest satisfaction and resolve any concerns with professionalism
- Follow responsible alcohol service guidelines
- Adhere to all FoodSafe, Serving It Right, and SMR service protocols
- Support team members across departments during peak periods
- Participate in snow removal duties as needed
- Maintain a polished and professional appearance
- Perform other duties as assigned

**Job Requirements**
- Minimum 1 year experience in food & beverage service preferred
- **Serving It Right** certification required
- **Food Safe** certification required
- WHMIS training and cash handling experience are assets
- Ability to lift up to 50 lbs and be on your feet for long periods
- Comfortable working in high-volume, fast-paced environments
- Strong interpersonal and communication skills
- Ability to multitask, solve problems, and work calmly under pressure
- Adaptable team player willing to support other departments when needed
- Available weekends and holidays as required
- Committed to delivering an excellent guest experience
- Comfortable working with families and guests of all ages
- Cross-department support and snow removal required from all positions at SMR