Dental Receptionist
2 weeks ago
A new dental clinic in Langley, BC. We are currently looking for an experienced dental office receptionist. Applicant must be a good team player, reliable, cheerful, very well organized, and have a strong ability to multitask in a friendly environment. Knowledge of ClearDent software are priority, must have strong knowledge of insurance claim policies, limits, pre-authorizations, estimates and other aspects of dental administration.
- **Location: A140-20487 65 Ave, Langley BC v2y 3k7**_
**Main responsibilities**:
**1. Greeting Customers/Customer Service**
- Greet customers when they arrive at the clinic and provide outstanding customer service.
- Create a file for each new customer and update existing customer files.
- Book customer appointments and manage the appointment calendar.
- File and follow up patient's insurance claim.
- Contact with clinic patients and follow up patient's treatment.
- Prepare customer files for next-day appointments
**2. Reception Management**
- Implement the clinic’s opening and closing procedures.
- Manage correspondence and postal mail.
- Establish the day's treatments in collaboration with the consultant.
- Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
- Order office supplies and beverages.
- Close batches, balance daily reports and transfer receivables to accounting.
- Ensure availability of cash in the register and notify the person in charge.
**3. Customer Invoicing**
- Prepare customer invoices and verify invoices daily.
**Qualifications**
- Dental receptionist: 3years (Must)
- Dental assisting: 1 year (preferred)
- English, Mandarin (Must)
- Cantonese
**Required personal competencies**:
- Customer oriented.
- Ability to communicate effectively.
- Demonstrated teamwork and collaboration skills.
- Strong knowledge of insurance claim
- Demonstrated initiative and autonomy.
- Ability to plan and coordinate activities.
- Demonstrated rigor, reliability and flexibility.
- **Availability**:_ Weekday and one weekend, 16-40 hours per week
**Job Types**: Full-time, Part-time, Permanent
Pay: $24.00-$30.00 per hour
Expected hours: 24 - 40 per week
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Weekends as needed
**Language**:
- Mandarin (required)
Work Location: In person
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