Retail Sales Associate

2 weeks ago

Abbotsford, Canada Excell Self Storage Full time

**Position Description**:_Excell Team Member - Full-Time (32-Hrs plus per week)_

At **Excell Self Storage** we deliver ‘WOW’ through service by building open and honest relationships via communication. We have fun at work with a smattering of weirdness. As a _Team_ we invite open-mindedness, growth, and learning to improve our work lives and the bottom line. Here, we embrace and drive change towards ever evolving Best Practices that You will help derive.

We are determined to passionately do more with less while simultaneously driving _XL_-_Team_ spirit. When we accomplish these attainable goals while remaining humble, we _Excell_.

WHAT WE’RE LOOKING FOR:

- Tried & True _Customer First Experience_ in face-to-face Retail Sales - minimum two yrs
- You’re fluent in comprehensible English - any other languages are beneficial
- Exceptional & polite communication skills - verbal, written, and electronic
- Intermediate plus skill level - computer, software, and social media capabilities
- You’re always learning and improving in your role - you’re self-driven
- You enjoy being part of a _Team_ and support _Team_ members -_diversity, equity, and inclusion_ matter here
- Ability to multi-task - this can be a busy place
- You’re fun to be around, creative, and even a bit unorthodox
- No specific formal education necessary (_really_)
- **You do your best - Always**

RESPONSIBILITIES:

- Accurately completing contracts and outlining important contract features, and facility policies & procedures.
- Provide facility tours, answering questions, and outlining facility policies and fees.
- Ensure the appearance of the property is welcoming and customer-ready daily by maintaining a exceptionally clean office, facility, and grounds.
- Cleaning and maintenance (fixing, painting, gardening, etc.) is a significant part of this role.
- Collect from customers with delinquent accounts, over-locking and un-locking access as required, while politely and empathetically interacting.
- Manage, verify, and balance daily transactions, including opening and closing procedures.
- Conduct multiple daily facility inspection tours, managing any noted issues in a timely manner.
- Work closely with your _Team_ to receive training and coaching, while striving to exceed all company expectations.
- Have an upbeat, always friendly demeanor and we’ll have some fun with our customers, tenants, and one another, while managing the above as the _XL-Team_.

BENEFITS:

- Wages above industry average
- On-site secure parking
- Semi-Casual Attire
- Uniform Shirts, jacket, and name tag provided

WORKING HOURS:
We’re currently seeking to fill **ONE Full-Time PERMANENT** position (32-Plus Hrs per week). Our hours of operation are presently 9-am to 6-pm M-Su.

**The Full-Time POSITION hours include**:
**Th-Su from 9:00-am to 6:00-pm daily**

Coverage for up to 40-hrs/week as needed (vacation & sick time as needed)

**Our Offer**

$20.00 per hour for 90-day probationary period

$22.00 per hour post probation period

**Please provide a resume**

**Must be legally entitled to work in Canada**

**A criminal record check will be conducted on all hires**

**Thank you for considering Excell Self Storage**

**Job Types**: Full-time, Permanent

Pay: $19.00-$22.00 per hour

**Benefits**:

- On-site parking

**Experience**:

- Retail sales: 2 years (required)

**Language**:

- English fluently (required)

**Location**:

- Abbotsford, BC V2S 4J8 (required)

Work Location: In person

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