Service Advisor

1 week ago

Surrey, Canada Go Auto Full time

**Job Description**:
**Service Advisor - Go Dodge Surrey**

Are you a car enthusiast with a passion for delivering next-level customer service? Do you thrive in a fast-paced, upbeat environment where no two days are the same? If so, buckle up this is the career move you’ve been waiting for.

At Go Auto, we don’t just offer jobs we build careers. Just ask **Ravinder Lai**, who started as a Lot Attendant and is now the **Service Manager right here at Go Dodge Surrey**. We believe in recognizing potential, promoting from within, and creating real opportunities for growth.

We’re on the lookout for a driven, detail-loving **Automotive Service Advisor** with at least **2 years of dealership experience using CDK** to join our incredible team. This is your chance to turn your automotive knowledge into an exciting, high-revving career in a workplace that feels more like a pit crew than an office.

**Previous experience as a Service Advisor in an automotive dealership is required.**

**What You’ll Be Doing**:

- Greet every customer with a warm smile and genuine interest in their automotive needs.
- Listen closely, ask the right questions, and help solve their vehicle concerns like a service detective.
- Translate auto jargon into plain, friendly language that builds trust.
- Collaborate with technicians to provide accurate estimates and service recommendations.
- Keep customers updated every step of the way. Clear, timely communication is key
- Manage walk-ins, phone calls, scheduling, and high-fives from happy clients like a multitasking champ.
- Build lasting relationships. Our customers aren’t just clients, they’re family.
- Stay sharp by keeping up with the latest auto trends and tech.
- Be a go-to team player your coworkers can always rely on.

**What You Bring to the Team**:

- Minimum **2 years of Service Advisor experience**:

- ** Proficiency with CDK** dealership management software (required)
- A genuine love for vehicles and the people who drive them
- Top-tier communication skills that keep things clear, calm, and friendly
- The ability to handle pressure without missing a beat
- Strong problem-solving instincts and an eye for detail
- Solid organizational skills to keep the service lane running like clockwork
- Comfortable using service software to create estimates and work orders
- A valid driver’s license

**What’s In It for You**:

- ** Training + Development**:Full onboarding, ongoing learning, and access to Go Auto U’s full library of online courses.
- ** Employee Investment Program**:Earn a guaranteed 10% return (up to 16%) annually on your investment based on Go Auto’s profits.
- ** Time to unplug and unwind? We’ve got you**:3 weeks PTO after your first year, 4 weeks after five years, 5 weeks after ten years
- ** Comprehensive Health & Dental**:Medical, dental, and a health spending account—because your well-being matters.
- ** Career Growth**:We promote from within. Want to level up? We’ll help you map out your next steps.
- ** Supportive, Positive Team Culture**:Be part of a close-knit crew that has fun, works hard, and lifts each other up.
- ** Giving Back**:We proudly support causes like the Kids with Cancer Society and Go Auto Fuels the Schools.

**A Career That Matters**

At Go Auto, this isn’t just a job, it’s a launchpad. Ask us about our many employee success stories during your interview.

**Ready to Shift Into High Gear?**

Don’t just work, build a career you’ll love.

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