Service Advisor

2 weeks ago


Edmonton, Canada Eurasia Automotive Full time

Edmonton's premier independent German automotive repair and maintenance facility is looking for an experienced Service Advisor (Service Writer) to join our team.

Eurasia Automotive operates a 10-bay mechanical service and repair shop with a staff of nine Technicians, four Service Advisors, and two Shop Assistants. We have been in business since 1982, and under current private ownership since 2005. Our technical staff are NOT flat rate, resulting in a relaxed, quality-focused atmosphere where people collaborate and help each other.

As part of the Service Advisor team, you will be responsible for communicating with customers, promoting maintenance services, preparing estimates on mechanical repairs, ordering parts, and scheduling workload. We do not have a separate parts department, meaning that Service Advisors also order parts from a variety of suppliers. Because we are not a manufacturer, we do not have to support a manufacturer warranty program.

We are looking for someone who: has a pleasant personality, and is comfortable communicating technical needs to customers who may not be technical; is comfortable working in a fast-paced environment; and, of course, is computer literate and comfortable navigating in today's electronic world. Having a passion for German cars is a plus.

Our employees earn a competitive salary based on a 40 hour workweek, performance bonus, and comprehensive benefits... without working evenings or weekends. We maintain a bright, clean shop and encourage a friendly, relaxed atmosphere. We are managed by a professional team committed to fair and ethical treatment of our employees and our customers. And if a professional and positive working environment is not enough, our employees service some of Edmonton’s finest vehicles including Audi, BMW, Mini, Mercedes Benz, Porsche, and Volkswagen.

**Salary**: $60,000.00-$80,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
We follow all AHS guidance and expect our employees to do so as well.

Application question(s):

- Can you driver a standard transmission vehicle?

**Experience**:

- Service Advisor: 3 years (preferred)

Licence/Certification:

- class 5 drivers license (required)


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