Dock Worker Part-time

6 days ago

Ottawa, Canada Challenger Motor Freight Inc. Full time

**Purpose of Position**:
The Team Lead is responsible to the loading, unloading and storing of customer freight in a safe and efficient manner. This role is also responsible for optimizing daily sortation, ensuring timely and accurate deliveries, resolving service issues, and supporting continuous improvement and compliance across logistics functions.

**Key Accountabilities**:
**Forklift Operator**:

- Operate a forklift to safely load and unload freight from trucks
- Confirm that inbound freight is receive by either scanning the product or completing inbound forms
- Verify the packing labels for accuracy of product being shipped
- Report any damaged freight or quality concerns to the Facility Supervisor
- Meet all efficiency requirements as determined by the SOP and the Terminal Manager

**Shift Hours**:Monday to Friday, 4:00am-9:00am (20 hours/week), 30 min break

**Team Lead**:

- Oversee daily sortation and dispatch operations to ensure accuracy and timely delivery of shipments.
- Lead and manage sortation associates and delivery drivers to maintain high performance standards.
- Conduct daily safety inspections and enforce compliance with safety protocols.
- Monitor and manage sorter labor hours to maintain Parcels Per Hour (PPH) targets and optimize operational efficiency.
- Strategically optimize route assignments based on demand, vehicle capacity, and performance metrics.
- Track delivery progress, proactively address service issues, and resolve customer complaints.
- Manage return shipments, cancellations, and resolve delivery discrepancies effectively.
- Ensure strict adherence to company policies and regulatory compliance standards.
- Prepare and submit comprehensive dispatch, wash, and End-of-shift reports to senior management.
- Collaborate cross-functionally with transportation, customer service, and inventory teams to enhance operational workflows.
- Provide operational support to the Terminal Manager and contribute to strategic planning and decision-making processes.

**Other Duties**

- Performs other duties as required

**Qualifications**:

- Diploma, or certificate in Business, Logistics, Supply Chain, or related trade, with 2+ years of operations supervision experience.
- Strong leadership, organizational, and problem-solving skills, with proficiency in logistics software and reporting tools.
- Knowledge of safety regulations, compliance standards, and ability to manage cross-functional teams effectively.

**Required Skills**:

- Forklift license
- 1 to 2 years as propane forklift driver
- Experience in transportation is a plus
- Strong attention to detail.
- Good time management skills
- Creative and effective problem-solving ability
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Comfortable navigating MS Windows operating system
- Proficiency with logistics systems and reporting

**Working Conditions**:

- Warehouse or distribution center environment
- Standing, walking, and lifting up to 50 lbs.
- Shift work includes early mornings, evenings, and weekends.
- Follow safety protocols and use PPE

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