Program Coordinator, Adult Programs

**Primary Purpose of the Role**:
As the **Adult Program Coordinator,**you provide direct leadership to a team of staff, volunteers, and practicums focused on delivering high-quality programs to engage adult members (18+) in achieving their personal, social and recreational goals.

You will join a multidisciplinary leadership team where you will be contributing to more strategic and big-picture tasks.

**Reports to**:
The Program Coordinator, Adult Programs will report to the Director of Operations

**Direct Reports**:
The Program Coordinator, Adult Programs will supervise a team of approximately 12 Social Experience Guides, 4-6 practicum students, and 1-2 volunteers.

**Duties and Responsibilities**:

- ** Oversight and Implementation**:**Manage the planning and execution of adult programs, ensuring they run smoothly and effectively within the designated timeframe.
- ** Program Management**:Actively manage program participants, catering to their needs and addressing concerns or issues. Coordinate transportation and logistics to ensure a seamless experience for participants throughout the program.
- ** Staff Team Empowerment**: Guide and empower your staff team, including facilitators, practicum students and volunteers, by involving them in decision-making processes and providing necessary support and resources.
- ** Collaboration with Leadership Team**: Collaborate with other leadership team members to determine and address activity and transportation requirements, ensuring a cohesive approach to program management. Further, you will contribute to the leadership strategic plan and larger-picture projects.
- ** Family and Member Communication**:Be the first point of contact for families looking for adult programs and answer questions about programming at AAFS. Follow up with families/caregivers and program members as necessary, promptly addressing any programming-related inquiries or relevant incidents that may occur.
- ** Staff Support**: Support the staff team in handling incidents that may affect the program. Ensure proper completion of paperwork, including reports, and establish communication channels with stakeholders when needed.
- ** Staff Support/Feedback**: Collaborate with the HR department to participate in staff support and feedback meetings, contributing to the team's professional development and well-being.
- ** Staff and Leadership Meetings**: Actively participate in all scheduled staff and leadership meetings, contributing ideas, sharing updates, and fostering a collaborative environment.
- ** Task Delegation**: Prepare task lists for program staff as required, ensuring efficient task delegation and completion.
- ** Additional Duties**:Perform any other duties required to support the successful operation of AAFS.

**Qualifications** _(all requirements of an SEG, in addition to):_
- Formal training in developmental disabilities, mental health or physical literacy through post-secondary education, seminars, or significant work experience
- Have a proven track record of positive, reflective, and constructive discussions with lead team members
- Knowledge of program design, development and evaluation
- Working knowledge of software used by AAFS: Wild Apricot, Break The Barrier, and Google
- Some experience hiring, training staff and facilitating activities through a senior staff role
- Comfortable having difficult conversations with staff/families/community partners
- Driven to create win-win outcomes for staff, members, parents or community partners
- Proven ability to handle changing priorities and flexible work schedules while demonstrating an awareness of deadlines
- Minimum one (1) year in the role of a Social Experience Guide

**Working Conditions**:

- This role is classified as full-time and requires you to spend 6+ hours daily on a computer. You will be expected to work 80% (4 days) on administrative tasks and 10% (1 day) on your program. Occasionally, you will be requested to work evenings and weekends. This is a full-time position requiring 6+ hours of daily computer use. Your schedule will consist of 80% administrative work (4 days per week) and 10% program-specific tasks (1 day per week). Occasional evening and weekend work may be required.

**Physical Requirements**:

- You may be required to intervene during aggressive behaviours demonstrated by members—the risk of injury, including bites, bruising due to scratching, hitting, or physical force, etc. A strong understanding of last resort restraint protocol is key.

**Leadership Demands**:

- You will lead and inspire a diverse team comprising staff members, practicum students, dedicated volunteers, and valued community partners. This leadership role will necessitate your ability to make well-informed and judicious decisions, drawing upon your professional experience and, when necessary, seeking guidance from relevant sources. Moreover, you will be regularly called upon to navigate and resolve challenges, employing creative problem-s