Call Centre Supervisor

9 hours ago

Toronto, Canada Bluewater Imaging Full time

**Job Duties & Responsibilities**
- Ability to handle multiple tasks and adapt to different work environments.
- Answering calls to the medical clinic according to their level of urgency.
- Monitoring call center agents' bookings and ensuring their adherence to Bluewater Imaging's scheduling protocols.
- Overseeing call center agents' schedules, days off, vacations, and replacements, and coordinating with management.
- Being available after hours to coordinate any issues with bookings due to emergencies or last-minute staff absences is crucial.

**Qualifications**
- Recent experience in administrative support, customer service, and call centre.
- Demonstrated ability to take initiative and resolve issues within the scope of one's responsibility.
- Demonstrated professionalism and exemplary telephone etiquette.
- Strong skills in time management, organization, accuracy, and attention to detail.
- Experience in medical terminology and administration. Preference for experience in Diagnostic Imaging (X-Rays).

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Call Centre Lead/Supervisor in Medical field: 1 year (required)
- Medical Terminology: 1 year (preferred)
- Do you have Diagnostic Imaging receptionist experience?: 1 year (required)

Work Location: In person

  • Team Lead Call Centre

    8 hours ago

    Toronto, Canada Livingston International Full time

    **Team Lead Call Centre** Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports,...

  • Call Centre Team Lead

    3 weeks ago

    Toronto, Canada ESC Corporate Services Full time

    Company Name ESC Corporate Services Ltd. Location: Downtown Toronto, Ontario Status: Temporary, Full-time (12 months with possibility of extension) Closing Date: November 18, 2025 We are ESC , an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and...

  • Call Centre Team Lead

    2 weeks ago

    Toronto, Canada ESC Corporate Services Full time

    Company Name ESC Corporate Services Ltd. Location: Downtown Toronto, Ontario Status: Temporary, Full-time (12 months with possibility of extension) Closing Date: November 18, 2025 We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and...

  • Supervisor, Travel Call Centre

    2 days ago

    Toronto, Canada Red Label Vacations Full time

    **Summary** Bringing and encouraging call center employees (groups and retail) to meet call center objectives and provide excellent customer service **Key Results and Activities** - Supervise groups and retail team members on a daily basis as required - Communicate statistical data to team members and encourage / motivate them to achieve objectives -...

  • Call Centre Agent

    1 week ago

    Toronto, Canada Inspire Direct Marketing Full time

    **Call Centre Agent (Remote Fundraising Agent)** **$18.00-$22.00/hr** Inspire Direct Marketing is a Canadian fundraising agency on a mission to inspire fundraising. We are one of Canada's premiere fundraising call centres helping to provide a warm and friendly voice to many of the largest and most respected charities in Canada. We contact current and past...

  • Call Center Supervisor

    2 weeks ago

    Toronto, Canada Red Label Vacations Full time

    **Call Centre Supervisor** **Position**:Call Centre Supervisor **Reports to**: Director, Call Centre **Department**:Call Centre **Summary** Bringing and encouraging call center employees (retail) to meet call center objectives and provide excellent customer service **Key Results and Activities** - Supervise retail sales team members on a daily basis as...

  • Call Centre Team Lead

    2 weeks ago

    Toronto, Canada Information Services Corporation Full time

    Company Name: ESC Corporate Services Ltd. Location: Toronto, Ontario Status: Temporary, Full-time (12 months with possibility of extension) Closing Date: November 18, 2025 We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and...

  • Call Centre Coordinator

    6 days ago

    Toronto, Canada York University Full time

    **Purpose**: Advancement at York leads and inspires meaningful engagement and philanthropic support from alumni and friends to advance the University's mission. We are also deeply committed to building the reputation of York University as a leading, progressive, research-intensive University uniquely positioned for the betterment of society in the 21st...

  • Call Centre Agent

    2 weeks ago

    Toronto, Canada St. Michael's Hospital Full time

    The St Michael’s Hospital (SMH) Call Centre provides 24x7 operations answering internal locating calls as well as external callers’ inquiries. The Call Centre Agent is responsible for effectively and efficiently handling internal and external telephone calls, patient inquiries and emergency calls in order to directly contribute to the professional and...

  • Call Centre Agent

    2 weeks ago

    Toronto, Canada St. Michael's Hospital Full time

    The St Michael’s Hospital (SMH) Call Centre provides 24x7 operations answering internal locating calls as well as external callers’ inquiries. The Call Centre Agent is responsible for effectively and efficiently handling internal and external telephone calls, patient inquiries and emergency calls in order to directly contribute to the professional and...