Project Manager, Burnaby

2 weeks ago

Burnaby, Canada Mapsted Corp. Full time

**About Company**:
Our enterprise SaaS solutions empower businesses across various industries, including retail, healthcare, transportation, and education, enabling them to gain actionable insights, optimize processes, and deliver personalized experiences to their customers.

At Mapsted, we pride ourselves on our forward-thinking approach, commitment to innovation, and dedication to helping our clients achieve their strategic goals.

**Position Overview**

**Key Responsibilities**:

- Manage the process of firmware flashing for hardware products, ensuring quality and accuracy.
- Coordinate with engineering teams to stay updated on firmware updates and requirements.
- Oversee the shipping of hardware products to clients or deployment sites.
- Ensure all logistics are managed efficiently, including packing, tracking, and handling customs/documentation if required.
- Act as the primary point of contact for clients during the project lifecycle.
- Gather requirements, provide updates, and address concerns promptly and professionally.
- Develop detailed implementation plans, timelines, and resource allocations.
- Ensure all stakeholders (internal and external) are aligned with project goals and deadlines.
- Work closely with onsite teams to explain technical aspects of the hardware and its calibration requirements.
- Be hands-on when needed, assisting in calibration work and ensuring installations are done correctly.
- Manage projects from inception to completion, ensuring they meet the required standards, timelines, and budget.
- Conduct post-deployment reviews with clients to gather feedback and ensure satisfaction.

**Qualifications and Experience**:

- Bachelor’s degree in Engineering, Computer Science, or a related field.
- Proven 5y+ experience in project management, and 1y+ in hardware environment.
- Exceptional communication skills with the ability to explain technical details to non-technical stakeholders.
- Hands-on experience in calibration and installation processes is highly desirable.
- Proficient in project management tools/ platforms.
- Strong organizational and multitasking skills, with an ability to manage multiple projects simultaneously.

Flexible language requirement:

- French not required

Work Location: In person

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