Tour Guide

**Tour Guide - Vancouver**

**Company Overview**

Toonie Tours is a fun, customer, and quality-focused tour company that welcomes and connects customers to Canada through tours and experiences. Founded in 2018, Toonie Tours has become a 5-star rated tour company by putting the customer first and delivering genuinely down-to-earth tours and experiences.

Toonie Tours is located in Vancouver, Victoria, Toronto, Ottawa, Montreal, Quebec, Calgary, and Banff and aims to expand its operations and activities across Canada.

Toonie Tours is currently looking for Tour Guides to join our team and represent their local community in Vancouver, BC.

This position is for a freelance, contractor position and experience in a similar role is preferred. We are primarily hiring people who are available to work **full-time**, and often on weekends. The primary responsibility for this position is to lead a group of 5-30 customers on a highly entertaining and engaging tour of your community.

Toonie Tours embraces a performance-based compensation model to keep Tour Guides at the top of their game. We are looking for people who love Canada and know all about their communities

**Roles & Responsibilities**
- **Creative** - Learn, research, design, and personalize tours and stories to be authentically presented.
- **Leadership** - Meet, welcome, and lead tour groups of 5-30 customers.
- **Customer-Service** - Provide local recommendations and tips for out-of-town travelers, and customers less familiar with your community.
- **Be the local Toonie Tours Expert** - Represent Toonie Tours, your community, and tour guides in general to the public. You are actively involved in your community and have that wanderlust spirit.
- **Working outdoors** in varying weather conditions.

**Key Attributes**
- **Communicative and Social**- Strong verbal communication skills, ability to present and speak loudly, personable, and approachable. We are looking for fluent English and Spanish-speaking Tour Leaders and welcome additional languages (French, German, Portuguese) to join our offerings.
- **Entertaining and Positive** - Exceptional story-telling skills, capture the attention of the group, and has a great sense of humor.
- **Self-driven / Self-starter / High Performer** - Works well in a performance-based compensation model. Is recommendable and commands 5-star reviews.
- **Flexible & Confident**- Adapts well to varying circumstances as the group needs change with the always-changing outdoor environment.
- **Punctual**- shows up early for every tour, without fail.
- **Physically fit -**(can manage 5 km of walking in 3 hours, while speaking and presenting)
- **Legally authorized**to work in Canada

**Job Types**: Full-time, Fixed term contract, Seasonal, Freelance
Contract length: 6 months

Pay: $17.40-$40.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Bonus pay
- Commission pay
- Tips

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- Profit sharing
- Store discount

Schedule:

- Every Weekend
- Holidays
- Monday to Friday

Application question(s):

- Have you been a Tour Guide before? If so, for how long? Where?
- Why do you want to work for Toonie Tours?
- What other skills do you have that you could offer?
- Describe your community to us, what does it mean to you? What is your favorite thing about it?
- Do you understand that tips are the primary source of your compensation? Are you comfortable asking for tips and upselling?
- Have you taken a Free Walking Tour before or have you ever guided one before?
- Are you comfortable riding bikes?
- This position is for tour guiding in Vancouver, BC. How long have you lived there?

**Language**:

- Spanish (preferred)
- German (preferred)
- French (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In person

Expected start date: 2025-06-01