Retail Store Supervisor

Work Term: Permanent
- Work Language: English
- Hours: 80 hours bi-weekly
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 years
- or equivalent experience
- ** Asset languages**:

- Burmese
- Chinese
- ** Work site environment**:

- Air conditioned
- Outdoors
- Hot
- Cold/refrigerated
- ** Work setting**:

- Retail business
- Wholesale establishment/store
- Willing to relocate
- Wholesalers
- Non-perishable goods
- Supermarket/grocery store
- ** Tasks**:

- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Supervise office and volunteer staff
- Stock shelves and display areas
- Price items using stamp or stickers according to price list
- Operate cash register
- Obtain articles for customers from shelf or stockroom
- Keep stock clean and in order
- Bag, box or parcel purchases for customers, for shipment or delivery
- Maintain computerized stock inventory
- Order stock
- Attach protective devices to products to protect against shoplifting
- Order picking
- Perform general cleaning duties (i.e. sweeping, mopping floors)
- Process electronic transactions using computer equipment
- Provide customer service
- Record incoming stock
- Unpack products received by store and count, weigh or sort items
- Carry customer's purchases to parking lot and pack orders in customers' vehicles
- ** Supervision**:

- 5-10 people
- ** Computer and technology knowledge**:

- MS Outlook
- ** Product or manufacturing design**:

- Product packaging
- ** Exhibit and display design experience**:

- Visual displays
- ** Security and safety**:

- Criminal record check
- Driving record check (abstract)
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
- Standing for extended periods
- Bending, crouching, kneeling
- Repetitive tasks
- Physically demanding
- ** Weight handling**:

- Up to 23 kg (50 lbs)
- ** Own tools/equipment**:

- Steel-toed safety boots
- ** Personal suitability**:

- Client focus
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Initiative
- Ability to multitask
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- ** Financial benefits**:

- Group insurance benefits
- ** Other benefits**:

- Free parking available
- Learning/training paid by employer
- Other benefits
- Team building opportunities
- Transportation provided by employer
- Parking available
- ** Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
- ** Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- ** Supports for visible minorities**:

- Participates in a government or community program or initiative that supports members of visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities