Current jobs related to Customer Experience Representative - Delta - Walter Surface Technologies

  • Customer Experience Representative

    2 weeks ago

    Delta, Canada Walter Surface Technologies Incorporated Full time

    **Reports to: Customer Experience Supervisor** For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on...

  • Customer Service Representative

    5 days ago

    Delta, Canada Quadra Business Services Full time

    **Position**: Customer Service Representative **Location**: Delta, British-Columbia (We work in a hybrid work model where we request a presence of 2days/week in the office) **Status**: Contractual - 18-months (Maternity leave replacement) Are you passionate about customer service and problem solving? At Quadra we put people first so that together we can...

  • Customer Care Representative

    1 week ago

    Delta, Canada Swish Maintenance Limited Full time

    Take the next steps in your Customer Operations career and join Swish as a Customer Care Representative! Enter the role of a Customer Care Representative, where your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and providing reliable assistance. Your effective...

  • Customer Service Representative

    4 days ago

    Delta, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Delta, BC team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our internal and...

  • Customer Care Representative

    2 weeks ago

    Delta, Canada Swish Maintenance Limited Full time

    Start your Sales or Operations career and join Swish as a Customer Care Representative! What does Swish do? Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That’s why we are Canada’s source for quality cleaning supplies...

  • Customer Service Representative

    1 week ago

    Delta, Canada Harlan Fairbanks Full time

    **Customer Service Representative (Full-Time)** **Location: Delta Branch** **About Harlan Fairbanks**: Harlan Fairbanks, a leader in snack food and beverage programs since 1938, is seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our Delta Branch. We provide comprehensive snack food and beverage solutions, from equipment...

  • Customer Service Representative

    1 week ago

    Delta, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Care Representative

    7 days ago

    Delta, Canada Connect Hearing Full time

    Delta, CanadaCustomer Care Representative - Are you comfortable in a fast-paced retail clinic environment?_ - Are you looking for an opportunity to make a difference?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**Who we...

  • Customer Service Representative

    2 weeks ago

    Delta, Canada Urban Barn Ltd. Full time

    Urban Barn is looking for a **Full-Time Customer Service Representative** to work at our inbound call centre based on **Annacis Island in Delta, BC.** Your role is critical to ensuring Urban Barn’s continued commitment to exceptional Customer Service. It includes answering inquiries on customer orders, returns, and providing product information in a...

  • Customer Service Representative

    1 day ago

    Delta, Canada The Vomela Companies Full time

    Position : Customer Service Representative Company Name: C2 Imaging Canada Business Address: 1481 Lindsey Place, DELTA BRITISH COLUMBIA V3M 6V1 Job Type : Full-time, On-Site, Permanent position. Monday to Friday, 8:00am to 4:30pm Reports To : Production Manager Pay Range : $40k to $48k salary per year based on experience, plus health and wellness benefits,...

Customer Experience Representative

2 weeks ago

Delta, Canada Walter Surface Technologies Full time

Reports to: Customer Experience Supervisor For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on helping customers work better and providing “only the best” - the best technology, the best products, the best performance, the best in safety and the best in sustainability - all geared toward increasing their productivity and profitability.

**Job Summary**:
The Customer Experience Representative is responsible to provide excellent service and sales support to our customers. In this role, you will process orders and communicate opportunities, promotions and deliver targeted messages to increase sales and work on maintaining our existing clientele. The Customer Experience Representative responds to various requests and refers them to the sales team, if needed.

**Responsibilities**:

- Assist the sales team by processing their various requests;
- Promote Walter’s different products and services and identify additional sales opportunities;
- Process credit, returns as well as complaints as required and ensure that problems are resolved;
- Call customers to offer and upsell promotions, products and services;
- Complete and maintain records, associated documents and checklists sales and entering information into the system;
- The Customer experience representative is responsible for editing(invoicing) the shipments and ASN on a daily basis.
**Knowledge, skills and abilities**:

- Ability to express professionally and use proper terminology;
- Ability to communicate both verbally and in writing ;
- Ability to work independently in a team environment ;
- Energetic, organized and good time management skills;
- Good knowledge of computer software (Microsoft Office) - Word, Excel, Outlook;
**Experience and Education**:

- College Degree or equivalent experience;
- Three (3) years of similar experience.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person