Field Service Technician

2 weeks ago

Red Deer, Canada Firebird Consultants Group Inc. Full time

On behalf of our Client, an award winning Point of Sale (POS) company with over 30 years of experience in the industry, Firebird Consultants Group is looking for a talented **Field Service Technician**. Our Client is one of North America’s largest independent POS Solution providers. Their passion to make a difference has only grown over the years. They care to create a complexity free environment for every vertical they serve with dedicated 24/7 customer support and customizable solutions.

As serious as they take their business, they strive to make their workplace just as fun. This is because the company values what it means to have an immensely talented, driven and smart Team.

**What They Offer**:

- A fun, supportive and professional work environment
- Competitive salary and benefits package
- Opportunities to grow
- Travel opportunities around North America
- Training
- And more

**Position Summary**

Main Responsibilities
- Break / fix service of a wide variety of POS equipment, ATMs, as well as PC’s, printers, routers as well as a variety of other electronic peripherals
- New system refreshes
- Install, Moves, Adds, Changes (IMAC) procedure
- Manage work orders to meet customers service level agreements

**Qualifications**:

- PC repair skills
- A+ Certification an asset
- Cisco Certification is an asset
- ATM Experience an asset
- Ability to logically troubleshoot equipment
- Good mechanical skills
- Good communication skills
- Self-motivated is a must
- Valid Driver’s license and a reliable vehicle
- Ability to follow directions to completion and pay close attention to details
- Ability to accurately read and complete forms
- Willingness to travel to customer sites on a regular basis

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Automobile allowance

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Work Location: Hybrid remote in Red Deer, AB

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