Event Sales Specialist

4 hours ago

Burlington, Canada Splitsville Entertainment Burlington Full time

Splitsville Entertainment is Canada’s premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. The **Event Sales Specialist** promotes, sells and plans events for Splitsville Entertainment Guests. This role offer full-time hours fom October to May and part-time hours from June to September. They will need to sell the event space, food and beverage, bowling, arcade and laser tag packagesoverall, the **Event Sales Specialist** is selling and planning a FUN & EXCITING EXPERIENCE for our guests **RESPONSIBILITIES**: - Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests - Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meet quarterly and yearly sales goals - Work with event sales manager to prospect new events and target new leads where possible; reach out to past clients for future booking - Arrange and confirm all event details with client prior to the event; communicate information to all team members - Work with event team to ensure all events run smoothly; connect with client during event to offer help if needed - Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville - Meet with events sales manager, general manager and the Splitsville Sales Team weekly to discuss weekly plan and targets - Maintain daily use of our inhouse database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary - Update and maintain content on our social media sites regularly within corporate standards and guidelines - Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings - Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun - Adhere to all company policies and procedures including all health and safety policies and procedures - Other duties as assigned **QUALIFICATIONS**: - Previous experience in a Events and sales customer service role an asset - Must be available to work evening, weekend and holiday events as needed - Must possess excellent communication and customer service skills - Have a desire to create fun events and take pride in their work - Fluent in English - Must have an outgoing personality - Attention to detail - Organizational skills - Social media skills - "Tripleseat" experience an asset - **If you think what you have what it takes and would enjoy working in a fun, friendly, fast paced environment - we would like to hear from you**_ **Job Types**: Full-time, Part-time Schedule: - Day shift - Holidays - Night shift - Weekend availability **Experience**: - Customer Service: 1 year (preferred) - Event Sales: 1 year (preferred) Work Location: One location

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